Associate HR Business Partner

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients - financial institutions from fintechs and crypto platforms, to banks and credit unions - use our API to power their banking infrastructure.

But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm - becoming stronger, more energised and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information.

The role

You’ll be joining the Human Resources team as Associate HR Business Partner. Reporting to an HR Business Partner, you’ll be a part of a fast-growing business that is challenging the market and doing things differently.

This role will be a critical part of a successful, busy HR team, supporting key client groups with the full range of employee lifecycle activities.

The successful candidate will have the ability to work independently and to integrate quickly into a delivery focused HR team, have experience of interacting at all levels within an organization and be motivated and enthusiastic in their approach. They will be pragmatic, results-orientated and be happy delivering against challenging work priorities.

Your passion for bringing the best out of our line managers and their teams; supporting a culture where people can do their best work and delivering great commercial results, will be a key strength.

And you’ll be joining the #14 fastest-growing tech company in the UK, according to Deloitte Fast 50.

The interview process will be:

1. Call with a member of the Talent Acquisition team to discuss your experience, salary expectations and learn more about the role and ClearBank

2. Interview with the HRBPs to discuss the role in more detail and ask questions on stakeholder management, commerciality, data driven decision making and working in ambiguity. Also an opportunity to for you to ask lots of questions about the role and the team

3. Interview with Head of HR and an HRBP to work through an example ER case, discuss your approach and deep dive your ER experience and understand your experience in project managing strategic HR topics. And of course, get to know you and answer questions you have

4. Final interview with CHRO around our values as a business

What you’ll do:

Employee Lifecycle

• Partner with key stakeholders across your assigned business unit to understand future needs; and in collaboration with the HR Business Partner develop & implement people plans to support the required business and cultural change.
• Proactively support the delivery of people priorities for business units e.g. learning & development, talent, ER, performance management, promotional opportunities, salary reviews and other compensation activities.
• Support the HR Business Partner with training and development planning; including involvement in the selection and management of providers; in house delivery of training; and delivery of training within budget.
• Partner with managers on probationary periods; managing correspondence for any probation extensions and/or probation failures and ensuring the HR Business Partners are aware of progress.
• Manage and own maternity and paternity cases; seeking support as required.
• Support HR Business Partner with succession planning and talent mapping conversations to fulfil future business talent requirements.
• Help to shape a high-performance culture that underpins the attraction, retention, development and engagement of talent, utilising Peakon engagement data.
• Support with end-to-end people talent initiatives, including restructuring programmes as required.
• Develop and coach line managers to maximise the performance of key deliverables from their teams in relation to all aspects of people management.
• Advise on, and champion, effective performance management including career frameworks, effective feedback, coaching, the identification of competency gaps and the provision of training or other initiatives to address gaps, performance differentiation and treatment in line with our values.
• Conduct exit interviews with all leavers, sharing feedback and insights with HR Business Partner.
• Support the HRBPs and Head of HR with audits, people risk management and governance requirements.
• Support on other HR projects and initiatives as required/appropriate.

Employee Relations (25% of your time)

• Maintain up to date with good practice and contemporary employer approaches.
• Coach and support line managers through absence management cases, including occupational health referrals, phased return to work etc.
• Ensuring managers understand relevant policies and procedures and supporting as required.
• Support with employee disputes including grievances and disciplinaries.
• Support with employee exits including redundancies and underperformance.
• Provide wellbeing expertise and guidance to line managers.
• Support with policy reviews & maintenance of ClearBank Employee Handbook.

Requirements

• An experienced HR Generalist with a strong background in ER looking to further develop their business partnering skills.
• A self-starter, able to use initiative and have a positive and creative mindset with a passion to innovate.
• A strong relationship builder with the ability to communicate, influence and coach with confidence in an engaging and effective manner.
• Pragmatic and flexible thinker, with the ability to take a risk- based approach to develop win-win solutions.
• Data driven and analytical.
• Demonstrates sound business and commercial acumen.
• A team player with the desire to share and develop knowledge and skills for the overall success of the team.
• An interest in Learning & Development would be desirable.
• Strong IT skills, including MS Teams, Outlook, Word, Excel and PowerPoint.

Benefits

• At ClearBank we have a flexible working philosophy, empowering our employees to manage their time in a way which allows them to meet both work and personal commitments, in partnership with their line manager
• Spacious and well-equipped new offices in London and Bristol
• 27 days annual leave per year, plus flexible bank holidays
• The option to work outside of the UK for up to 30 days per year
• Regular company-wide socials
• Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank
• Private healthcare through Healix and discounted Bupa dental cover
• Enhanced family-friendly leave
• Plus, you’ll have the opportunity to join an innovative team that’s building a bank fit for the future! 🚀

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.