Application Support Specialist

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

R ole Responsibilities:

• Deliver high quality on-site / remote trainings to customers to instruct them on newly installed VMS products, upgrades to existing systems, or for other product developments.
• Train, counsel and support customers in adapting their work procedures and propose new approaches following the installation or implementation of new or upgraded VMS products.
• Provide occasional applications support for Education, Sales or Marketing, where needed.
  e.g. Clinical School support / customer demo support.
• May also provide demo support to local, regional and national customer trade events.
• Provide support for and participation with the internal training of other VMS colleagues, where needed.
• May provide helpdesk support to customers, to ensure that customer enquiries are always addressed in a timely manner and that any data is appropriately handled in accordance with
  VMS policies.

Skills & Experience Required:

• MSc in medical physics / biomedical engineering or Bachelor’s Degree in Radiography preferred, similar education will also be considered
• Minimum of 3 years of (post qualification) professional clinical experience working in radiotherapy.
• Must be mature and tactful.
• Have excellent communication skills. Fluency in local language and English (spoken and written) are essential.
• Must be highly self-motivated and able to perform day-to-day work with little or no direct supervision, whilst still maintaining good integration to working with the wider team.
• Be highly organized and able to handle multiple on-going projects.
• Able to deliver consistently good results and adapt to working a changing environment.
• Be able to resolve problems creatively.
• Be willing to travel extensively, within normal and non-normal hours (as required) in order to best support customers.

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#LI-REMOTE

Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

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