Principal Technical Consultant

The Role

Reporting into the Head of Marketing Platforms, we're looking foran enthusiastic, and creative Lead/Principal Technical Consultant for Microsoft Dynamics 365 (focus on Marketing and Customer Insights) to integrate into our growing teams working across a diverse mix of clients.

You will display expertise, technical prowess, and the ability to manage cross-division, teams from project inception to completion.

The team is experienced in multiple software technologies, you will have the option to cross train and enhance your knowledge – you could expand your product portfolio with a range of other tools (Adobe Experience Cloud, Salesforce Marketing Cloud, Braze, mParticle, Bloomreach, etc.

As part of your daily work, you will:

• Be part of a team of accomplished consultants - there is not much we don’t know about marketing technology implementation!
• Demonstrate technical expertise while scoping and driving the creation of marketing and data solutions, ETL, platform configuration, APIs, integrations, and other platform development
• Lead discovery workshops, gather business, marketing, and technical requirements to craft a comprehensive and scalable solution
• Create architecture diagrams and flow charts on both system architecture and detailed solution levels
• Document the technical solution design of the Dynamics 365 platform following the requirements gathering
• Own delivery tasks from initial planning and requirements analysis, through to discovery, design, development, testing, and deployment
• Architect data feeds, platform configuration, and components needed to run complex automated email campaigns

Requirements

What we are looking for in you

• Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
• Microsoft Certified: Customer Data Platform Specialty
• You will have circa 5-8 years’ experience in a similar role
• Experience implementing Dynamics 365 Marketing and Customer Insights projects, from implementation to QA and handover (either as an external agent or in-house), for two or more separate organisation implementations
• Experience integrating the Dynamics 365/Power platform with other systems.
• It is essential to have experience architecting and working with the Microsoft Dataverse custom entities
• Desirable experience on configuration and customisation of Dynamics 365 CE including Plugins, Java Scripts, Web Services, Logic Apps and Azure Functions
• Exposure to other Dynamics 365 products, such as Sales, Service, Commerce
• Technical background (bachelor’s or master’s degree, or work in a similar field)