IT Support Technical Instructor

Position Title: IT Support Technical Instructor - (A+)

Location: Buffalo, NY

Reports To: Managing Director

Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas’ adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas’ structured and approved curriculum in full-time technical training.

WHO WE ARE LOOKING FOR:

Per Scholas is seeking a multi-talented Instructor and Technology professional to deliver high-quality instruction to a diverse student population who are seeking to acquire skills and credentials that will prepare them for career opportunities in technology. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.

WHAT YOU’LL DO

• Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology
• Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress
• Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners
• Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available
• Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings
• Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes
• Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials
• Work with Business Solutions to recommend students for particular employment opportunities
• Create, submit and maintain training curricula for approval and files
• Work closely with staff in other sites to ensure the integrity of implementing the model
• Order books, materials, vouchers for exams in advance of training
• Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable
• Perform all other related work delegated or required to accomplish the objectives of the total school program
• Meet professional teacher education requirements of school and state
• Participate in appropriate professional activities and development
• Maintain and resolve the tech needs of the classroom and campus

WHAT YOU’LL BRING

Professional Qualifications

Required Experience

• At least 1 year of teaching experience
• At least 1 year of IT Work experience
• Experience with curriculum, syllabus development and lesson planning a plus
• Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds
• Ability to connect real-life work scenarios to the teaching environment
• Ability to help students apply professional skills to their delivery and participation in the classroom
• Experience with student assessment; and talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical information
• Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry
• Cultural Competency of the classroom and Buffalo community.

Preferred Experience

• Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)
• 3 years + IT work experience
• Experience teaching technical courses
• Experience teaching remotely
• Experience in workforce development
• Technical Qualifications

Required

• Current A+ certification (Current Edition 1001-1002 Series)
• Google IT Support Professional Certificate
• Network+ Certification (Current edition N10-007)
• Experience implementing network technologies in business environments with a focus on the deployment of TCP/IP suite protocols
• Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions
• Thorough understanding of security concepts, models, and standards; experience with implementation in business environments

Preferred

• Linux production experience
• Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack
• Additional Industry certifications are a plus

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
• You are data-driven, result-oriented and a forward-looking catalyst for social change
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently
• You have a passion for teaching others and being part of a culture of continuous improvement
• You are an effective communicator with strong oral and written skills
• You are strong at managing your time and you can balance multiple projects and tasks
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

For this role specifically, we are targeting a salary of $65,000/year, with a range between $55,000/year and $65,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

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