Manager, Business Analysis

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Description:

Job purpose

As a process reengineering and improvement lead and partner for Business Testing, Project Management and Wealth & Pensions IT, the role is mainly for analysis and recommendation of most appropriate business processes and Target Operation Model for key business and IT initiatives across all Wealth & Pensions functional units. Enable business transformation to a digital enterprise by collaborating with Wealth & Pensions IT to implement most appropriate technology solutions to the benefits of the business for both short and medium term. Responsible to lead a professional teams of business analysts.

As the Manager of Business Analysis, the incumbent will be involved with the latest digital technology or non-digital technology projects.

Major Accountabilities

• Need to build strong relationships with stakeholders (internal & external) throughout the project life cycle to ensure solid understanding of requirements and impact to the business areas.
• Identify, document, analyze and escalate, if required, operational, financial, and technological constraints, assumptions and risks associated to the project.
• Work closely with user experience team (UX) on design of new features and components.
• Identify and capitalize on improvement opportunities and identifying innovative ways to increase client or user satisfaction.
• Critically evaluate information gathered from multiple sources. Provides value-adding advice to ensure alignment with project and company objectives.
• Work across different business and technology units and communicating ideas and viewpoints to senior management.
• Translate business needs into functional requirements, URS, user stories, and deliver functional specifications and business process models.
• Develop all relevant project documentations, including high-level and detailed requirements specifications for major and minor projects, and business process descriptions and use cases.
• Plan and manage business analysis, user engagement and project solution delivery activities, including requirements gathering, requirement validation, coordination with testing and UAT strategies.
• Act as a key liaison between business and project management teams to deliver solutions meeting the targeted project outcomes.
• Work with end users via workshops and meetings to evaluate and define business processes and business problems, uncovering areas for improvement and for value creation.

Specialized Knowledge

• Minimum 10 years' of relevant working experience, preferably gained within insurance / pensions industry. Proficient industry knowledge of the MPF / ORSO / Trust related regulations.
• Proficient in MPF market knowledge.
• Good knowledge in digital projects, including Web and Mobile applications.
• Good knowledge of technology and multi-practice disciplines and knowledge of tools and vendors in the marketplace.
• Knowledge of waterfall, PMP, Agile and/or scrum methodologies - user stories, acceptance criteria writing, sprint planning experience, etc.
• Sound knowledge of Agile or DevOps methodologies, including Scrum, is preferred.
• Solid experience in building professional PowerPoint presentation and proficiency in MS Office.
• Knowledge of Microsoft Visio or similar flowchart tools.

Problem Solving

• Demonstrate problem solving, communication and organizational skills, a positive attitude, and proven ability to negotiate and influence others to obtain desired results.
• Strong analytical capabilities to deal with ambiguities and is able to break down information, reconcile and combined the information into a summary report.
• Strong professional consulting skills for large complicated and broad issues and able to work independently.
• Mature, confident, and performance-oriented
• Capable of developing strong relationships with all levels of management
• Complex environment with a mix of technologies and different levels of business unit.

Education and Experience

• Bachelor degree or above in Business Administration, IT or a related field.
• 10+ years’ experience as a Senior Business Analyst preferably 5+ years in a multi-national financial services company especially insurance or pension.
• Proven ability to help drive large and strategic projects from concept to implementation that span multiple systems and business processes.
• Positive attitude, fast-learning, energetic, able to perform in challenging environment
• Willingness to be a challenger to the traditional way

Communication scope

• Ability to speak in business terms, as well as the ability to effectively communicate both internally and externally
• Interact and communicate effectively with senior executives (i.e. GM level), functional heads, senior managers and peers in business as well as Corporate on cross-functional matters.
• Conduct briefing and presentation to senior executives (incl. status report and steerco deck).
• Excellent communication skills in both written & spoken English and Cantonese
• Strong team-player who willingly and openly shares ideas and knowledge.
• Able to collaborate with different team members in a multi-cultural environment

Job Category:

Project Management - Process

Posting End Date:

30/12/2024