Production Planner

Roles & Responsibilities

1. Ensure efficiency and effectiveness of overall order handling processes, starting from receiving orders from customer (BLs) until orders are completed.

• Perform order evaluation and scheduling according to established procedure and guideline under SAP-NXP , ADEXA and MES systems environment
• Follow up die/material supply with concerns to ensure loading is met per order request.
• Order reconfirmation in system need to be done promptly if found any issue in production line which impact to order commit.
• Strive to overcome order handling problems with own maximum effort and ability.

2. Ensure that OFM’s KPI target (On time delivery/ CT ) are met and support appreciate action to other department’s KPI.

• Closely collaborate with manufacturing operations and daily monitoring WIP status to ensure orders are completed on time and delivered with agreed quantity.
• When necessary, escalate order fulfillment problems to Order Fulfillment Manager or concerned personnel to take action.
• Communicate with PPF regarding order status and handle customer request or inquiries concerning day-to-day order fulfillment issues in an effective manner
• Provide support to concerned functions like production , QA and engineer with responsive manner whenever receives a request.
• Timely prepare performance reports regarding order fulfillment process.
• Manage and handle RMA and Fast track per request.

Qualification

• Education Required: at least Bachelor Degree in any related field

• 0-2 years’ experience in planning skill or supply chain

• Good in English Communication and Microsoft Excel

• Knowledge in SAP

• Good Communication

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