Business Process Analyst

ABOUT THE ROLE

The Business Process Analyst at Cornerstone Building Brands Aperture Solutions is responsible to analyze current state order entry processes per manufacturing plant location against future state processes to identify gaps that will require changes to achieve business objectives. This position will also perform product analysis to identify items not in the frontend system to eliminate use of the backend system order entry.

WHAT YOU’LL DO

• Define current state order entry/business processes performed by internal and external customers
• Compare active/inactive product availability between frontend and backend systems to identify order entry gaps
• Lead solution design workshops to identify and resolve functional and technical gaps
• Compare current state order entry/business processes to future state order entry/business processes identifying and documenting the differences
• Research and identify methodologies to automate and replace manual business processes
• Create business requirement documents based on findings from gap analysis
• Perform and document validation testing for all configuration and functional changes as required
• Modify/create standard operating procedures to support business process requirements and system designs
• Create/maintain order entry training for internal and external users
• Provide heightened support to address internal customer needs, issues, and feedback after system upgrade/rollout

Requirements

WHAT YOU’LL NEED

• Bachelor’s degree in business or in lieu of a degree, a minimum of 5 years of significant, relevant professional experience
• Strong communication and leadership skills
• Experience mapping and testing various business processes
• Ability to work and collaborate with all levels of an organization
• Resourcefulness and creative problem solving skills
• Highly adaptable and flexible, able to navigate in an environment of constant change
• Excellent knowledge of Microsoft products including Outlook, Excel, Word, and Power Point
• Preferred knowledge of WTS Paradigm and various ERP functionality