Regional Director of Operations - Dining Division

DUTIES AND RESPONSIBILITIES:

• Exceed First Class Service standards and behavior with every guest, business partner and peers
• Manage the relationship with Airport Officials on behalf of Paradies Lagardère Dining Division and constantly build a positive working relationship
• Accountable for their platform(s) compliance with all local, state, federal laws and regulations including those relating to food safety
• Works with Regional Vice President of Ops setting financial goals and objectives and communicates to the management team
• Responsible for platform(s) overall financial performance
• Works with Flagship and/or General Managers to ensure financial profitability and success of all restaurants with regards to cost centers, quality, guest service, succession planning, etc.
• Lead the planning and oversee the execution of schedules related to new restaurant openings
• Serves as a role model to all team members by setting the example and maintaining professionalism in the restaurant
• Promotes an "Open Door Policy" in the restaurant and is accessible to all team members
• Interviews leadership candidates and makes hiring and pay decisions
• Builds high performance teams through the ability to lead, mentor and coach team members
• Evolve productivity through best practices and continuous learning with both dining division and shared services
• Must understand how refined operations drives the intent to return

Requirements

EDUCATION, EXPERIENCE, CERTIFICATIONS:

• Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
• Minimum of 8-10 years GM experience in a fast-paced, high-volume restaurant
• Previous airport food & beverage experience a plus
• Quick service, full service or fast casual operations industry experience a plus

POSITION QUALIFICATIONS:

• Ability to work various shifts in a 7/365 team oriented environment
• Demonstrated leadership abilities and to mentor and grow others
• Demonstrated commitment to excellent guest service
• Excellent interpersonal skills/demonstrated ability to be flexible and effectively work with others as a team
• Excellent communication, organization and problem solving skills
• Demonstrated ability to achieve all goals within assigned areas of responsibility
• Demonstrated track record for flexibility and urgency in prioritizing and organizing projects
• Appreciates diversity and respects individuals regardless of position/role