Site Reliability Engineer

Meet the team - Know the project

Project: e-conomic

Visma e-conomic is a cloud-based accounting solution that helps more than 180,000 happy companies run their business. We are more than 240 employees from +25 nationalities and we work together to provide our customers with IT solutions that create growth, efficiency and ensure that they can focus on their core business.

Meet the team

Let’s talk about people

You’ll be part of a highly collaborative remote team, with five members in Denmark (meeting in person at least two times during the week), two in Romania, one in Finland, and one in Portugal. Therefore, being comfortable with online communication and troubleshooting via Slack is essential. We enjoy pairing up and huddling regularly, often mobilising the whole team during incidents.

So get ready to dive into an environment where teamwork and collaboration are key!

We're very passionate about discussing and designing good software systems, as are we driven towards a common goal of automating everything between (and including) the local developer environments to the production releases, all while using a critical set of technologies to measure and monitor in order to help us constantly improve our product. We pride ourselves in using infrastructure as code and using tools like ArgoCD to make deployments smooth and reliable.

We’re trying to be the forerunners of transparency and good communication in our product organisation and provide training and insights to our fellow developers frequently.

Above all, we are a team! Team spirit is key for us to deliver on our promises to people and society, but most importantly, to form a culture where people support and care for each other as much as we have tons of fun together.

Briefly about the broader Products department (R&D)

You will be joining our development organisation Products (R&D) with +160 employees, primarily located in Denmark, Romania and Portugal, working with technologies like C#,, React, MS-SQL, Swift and MongoDB. We are a diverse group of +20 nationalities, including Developers, Product Owners, QA Engineers and UX Designers.

Know the project

We’re transitioning from a Windows VM-based infrastructure to Linux containers running .NET services in a distributed monolith. This means you’ll work with a mix of technologies, focusing on a modern, container-based infrastructure hosted in Google Cloud (GKE).

We’re maintaining operational stability of our Database clusters (MSSQL, PostgreSQL, MongoDB), support our queuing infrastructure (Google Pub/Sub, RabbitMQ), Caching infrastructure (Redis), as well as provide best practices on how to monitor our applications and infrastructure with Datadog (our primary observability platform). We’re proud of maintaining our Infrastructure as Code in Terraform and are working actively to make the development team's code more portable (modularization).

The amount of responsibility is only possible because we partner with our product teams and empower and support them in setting up their infrastructure. As a part of the SRE team you will be on-call for the reliability and provide guidance to our developers in various channels with sparring or best practices.

What will you do?

As our new Site Reliability Engineer, you’ll join the SRE team and work closely with your teammates and product teams to investigate and roll out improvements. Your mission is to keep our systems running smoothly by automating processes, monitoring performance, responding to incidents, and collaborating with various teams to enhance reliability.

• Develop tools to improve instrumentation in our application and tool stack
• Develop tools to enable our developers to work more efficiently
• Support developers in establishing solid observability for their services
• Evangelize good practices in Terraform, Kubernetes, and infrastructure as code
• Enable fast and reliable delivery of our applications to customers
• Be in an on-call rotation to respond to incidents and use your on-call shift to prevent incidents from ever happening.

Simply put, what you see in the bullets above is what we imagine you’ll be doing. In the SRE role, thriving in ambiguity is essential, as we can’t always predict the next incident. But don’t worry, you’ll become the hero who saves the day (cape not included).

So is this you?

We expect you to be a catalyst for high developer efficiency and a champion of good software development practices. You thrive on creating highly automated and scalable solutions and are always ready to write integrations when needed. You remain calm when faced with an unfamiliar system failure and are comfortable troubleshooting alongside the owning team until a resolution is achieved.

• 2-3 years of experience in SRE / DevOps roles or 2-3 years in a developer role
• Proficiency in English
• Enjoys collaborating in small groups
• Comfortable with ambiguity in task descriptions and troubleshooting
• Previous experience with one of the major Cloud providers (GCP, AWS, Azure).
• Solid experience with any of the following and an interest in the others - the value in brackets is the tech we’re currently using:
  • Infrastructure as Code (Terraform, HCL)
  • Continuous Integration (GitHub Actions)
  • Continuous Delivery (ArgoCD, Spinnaker, Packer)
  • Developer Experience / Tooling (Cake, Makefiles)
  • Database Operation (Microsoft SQL Server, PostgreSQL, MongoDB)
  • Containerization & Microservices (Kubernetes, GKE, Helm)
  • Programming (C#, Python, TS, JS, Powershell, Bash)
  • Observability (Datadog, Prometheus)
  • Networking & System Security (Istio, Cloudflare)

Ready to dive deeper into our benefits? Click on the video below and learn more!

**Want to get to know us better? You can find more about us on Linkedin, Facebook, and also check out our own Tech Zone.

Join us and make progress happen!