About Us

Since 2016, Patchwork Health has been on a mission to make truly flexible and sustainable working a reality for all healthcare staff. Their fully integrated workforce management solution helps optimise outcomes for organisations, managers, staff and patients alike. Built by a team of dedicated healthcare veterans, and co-created with the NHS, their technology and services have been embraced by over 100 healthcare sites to date.

Patchwork offers a range of different solutions, including temporary staff banks, which enable organisations to source temporary staff from their own pool of approved workers; ‘collaborative staff banks’, which help healthcare organisations team up with others in the same region to widen and share their temporary staffing pools; an innovative new rostering solution which enables more flexible, sustainable staffing for permanent healthcare staff; and an Agency Manager which makes it easier for managers to select appropriate temporary staff from external agencies when necessary. Patchwork Insights also provides managers with comprehensive data oversight, to monitor staffing trends, shift fill rates and pay rate escalations, and reliably plan ahead to prevent staffing gaps.

Patchwork Health has been recognised as HSJ’s 2022 Staffing Solution of the Year, and have recently received the prestigious HSJ Partnership Award and the Spectator’s Economic Innovator of the Year Award.

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The Role

We are looking for an Account Executive to join our brilliant Sales Team here at Patchwork Health. You will have the chance to collaborate with some amazing people, whilst also being an integral part of our success as a business.

The Account Executive role is key to our commercial success as it drives the acquisition of new clients. Our target clients are predominantly from within the NHS, with a focus on large enterprise level deals at C-Suite level. This involves managing complex and multi-stakeholder sales cycles, whilst working independently and with autonomy. This role will involve new business, as well as cross-sell and up-sell opportunities to maximise revenue opportunities across our product suite.

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Key Responsibilities

• Building relationships at C-Suite level, through strategic value-based selling, business case development, ROI analysis, and client references.
• Managing all stages of the sales cycle independently, including prospecting, qualification, education/evaluation, system demonstrations, contract negotiations and closing of deals.
• Ensuring all stages of the sales cycle are undertaken effectively and in line with our sales methodology and process.
• Creating a healthy pipeline of prospects that will result in overachievement of booking targets.
• Identifying and optimising cross-sell and up-sell opportunities, delivering maximum value to clients; and increasing product engagement and contract value.
• Forecasting, managing, and updating pipeline activities using the CRM.
• Conducting accurate weekly, monthly and quarterly forecasting, as well as revenue delivery.
• Investing in building relationships with key stakeholders through events and other networking opportunities.
• Representing Patchwork at events and conferences, applicable to territory and business needs.
• Forging close relationships with key internal stakeholders across the Revenue function i.e., Marketing and the wider business i.e., Product and Client Operations.
• Investing time in understanding current product capabilities and future roadmaps, tapping into knowledge across the business.

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Requirements

Essential

• Extensive experience with examples of selling to C-Suite level stakeholders at an enterprise level.
• Previous experience selling in SaaS environments.
• Proven background of carrying a quota of £600,000 or more, and closing transactions with ACVs of at least six figures.
• Proven background of managing both sales to new clients as well as up-selling and cross-selling to existing clients.
• Ability to work independently within your own territory, and share key knowledge with others.
• Consistent and proven track record of over-achieving on targets with a hunter mentality.
• Experience with sales methodologies i.e., SPICED, MEDDIC, Challenger.
• Eagerness to work with multiple people and be a self-starter.
• Prideful in attention to detail.
• Tech savvy and adaptable to new technologies and systems with a good understanding of good data hygiene; and familiarity with CRM systems.
• Ability and passion to work in a fast-paced scale-up team environment, embracing its challenges and opportunities.

Nice to Have

• Extensive experience with examples of selling to C-Suite level in the NHS.
• Further detailed knowledge of the NHS, healthcare, or healthtech industry.
• Experience selling SaaS workforce management solutions (i.e., rostering, bank and agency staff management solutions).
• Established network of C-Suite level stakeholders within the NHS (within HR and workforce leads).
• Familiarity with Hubspot.
• Experience in a tech start-up/scale-up.

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Benefits, Perks & Remuneration

Salary: £60,000 per annum

• Hybrid and flexible workplace
• Cycle Scheme
• Tech Loan Scheme
• EMI Share Options
• Perkbox + Perkbox Medical
• Coaching via More Happi
• Employee Assistance Programme (Health Assured)
• Personal Learning & Development Budget
• Flexible income options via Wagestream
• Dog friendly London Hub
• Vibrant and fun London Hub with unlimited refreshments & games
• Access to co-working spaces across the UK

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The Small Print

We are unable to provide individual feedback on each application. If you have not heard from us within two weeks, you have not been selected for an interview. We pledge to always provide feedback to applicants who interview with us.

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Patchwork is an inclusive employer, and is committed to not only meeting legal requirements and standards, but our own diversity, equality, and inclusivity policies and pledges throughout all stages of the employee lifecycle. For more information on our pledges and policies, please refer to our website or reach out to Patchwork's Talent Team.