Product Manager

Purpose of job

A Product Manager is responsible for managing a set of products or product lines over the life of the product from ideation through development, launch sale, and finally discontinuance. They interface between the market and the product team during development representing the voice of the customer.

This role is to lead the future product evolution for the Public Safety Forensics product(s)

Organisational reporting

Head of Product Management - Operational Policing Solutions

Location

Home based with travel to Hemel Hempstead, London, other NECSWS offices and customer sites

Key Duties

• Identifying potential products for the Public Safety sector
• Conducting market research and developing suitable product strategy documentation
• Generating product requirements at Roadmap and EPIC levels
• Determining specification, product life cycles, pricing, and time-integrated plans
• Ensure that products maximise revenue opportunities in terms of modularity – ensuring we can deploy at a range of price points and up-sell additional capabilities over time
• Developing marketing strategies in collaboration with the Public Safety marketing team
• Arrange, booking and running and or attending user groups
• Maintaining the User Community, ensuring regular product communications are shared that keep people excited and engaged
• Proactively manage the Product Lifecycle, communicating it regularly to the company and customers
• Build relationships with NECSWS colleagues to ensure that, where appropriate, our products are capable of being joined up at both business process and technological levels
• Understand technology and keep abreast with the latest technology
• Research competitors, relevant products, market trends and regularly update the Forensics product strategy to meet the best commercial outcome
• Get to market fast by ensuring we create the smallest amount of technology possible by using open source and available technology where appropriate

Requirements

Skills and experiences

• A demonstrable track record of working in the Public Safety sector for example, ex or retired Police Officer, Police Staff, Forensics Service or other Public Safety supplier.
• Ability to hold an audience with customers, technical people, partners and colleagues fully engaged and excited in furthering the product strategy and delivery.
• World class product insight. Ideas that inform direction and prioritisation.
• Commercially savvy. Able to conduct accurate return on investment calculations to steer the products and that deliver desired commercial outcomes which result in both increased market share and profitable growth.
• Excellent research skills. Research competitors, markets, customers, requirements and use it to inform the very best product strategies that lead to market leadership and commercial growth.
• Decision maker. Able to make tough decisions in the best interests of the product, market, customer and company.