Responsibilities:
- You will primarily assess applications to gather essential information pre-sale, to support the sales team in obtaining the correct product specification for equipment proposals
- You will assess incoming orders to ensure accuracy of commercial details and technical requirements
- You will help to facilitate effective communication with LOMA customers, field sales team, distributors and internal functions
- You will calculate product costs and prepare proposals
- You will liaise with customers to achieve drawing approvals on complex orders
- You will be expected to highlight the need for design guide changes and provide input when required
- You will compile and retain a database of drawings for current and previous designs.
- You will need to produce appropriate documentation to enable pre-sales support, manufacture, assembly, test and post-sale support, and compliance with appropriate statutory and customer requirements.
- You will actively participate in the Technical Enquiry process and attend application meetings.
- You may need to conduct and assist with product testing to validate application details against order requirements
- You will on occasion, need to conduct customer visits in support of the field sales team when required
- You will be involved with general sales order processing where necessary
Requirements
Essential:
- Engineering qualification and or extensive experience within a similar technical role
- Enthusiastic, self-motivated and able to prioritise own workload.
- Proficient in using Microsoft Office at an advanced level and ideally experience with Microsfot Dynamics 365
- High attention to detail
- Excellent verbal and written communication skills applied confidently at all levels in the organisation internally and externally, dealing directly with customer/distributor or agents.
- Hands on approach to getting tasks done with a desire to make a difference.
ITW
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