Infrastructure Engineer

At Allwyn Lottery Solutions, we're not just about luck; we're about innovation, support, and excellence within technology. An Infrastructure Engineer is acting as a focal point of contact for infrastructure escalations and queries, they will be responsible for helping manage the upkeep, delivery, availability and futures within the Infrastructure Team.

This role focuses on cloud technology as well as managing the regional capability. They will help deliver the company’s strategy and goals.

Part of this role is to pull together teams and tech from various countries into one vision. Security is a big part of the department so they are entrusted to utilise tools, technology and common sense into the role to push the company forward into new business/customers whilst maintaining integrity.

Requirements

Key Accountabilities and Duties:

• Deliver Infrastructure management for all company’s services ensuring confidentiality, integrity, availability and performance of systems.
• Work with the Head of Corporate Infrastructure to deliver a timeline of solutions, upgrades and capability - taking a lead from the Infrastructure Tech Lead
• Responsible for managing a cloud based network across multiple locations
• Consult and implement Infrastructure components of the Security Strategy.
• Help define risks where appropriate
• Help manage controls and procedures.
• Support compliance to internal and external regulatory obligations (broadly ISO27001 & WLA SCS).
• Represent the company to customers technically and build relationships with various key contacts.
• Technically drive Infrastructure technology forward with the Head of Corporate Infrastructure. Our teams are based in London, Ireland, Greece and North America. Some travel will be required to maintain this role.
• Build relationships with key stakeholders in the business and with industry peers/external organisations, working with outside consultants as appropriate.
• Implement measurement procedures (KPI, metrics) to assess and track exposure, risks and effectiveness of Infrastructure services.
• Working with the Service Desk and Junior Infrastructure Engineer, to help build up capability, knowledge and skills to better drive the company forward.
• Support the business in an adhoc out of hour capacity - On call technical escalation will be part of this role

Minimum Qualifications

• University level degree (at postgraduate level is a plus) in Computer Science, Information Technology, or relevant field of study
• Excellent oral and written communication skills
• Excellent presentation skills
• Excellent command of English language

Minimum Experience

• Minimum 5 years IT operational experience
• Minimum 2 years Cloud / Server / Networking / OS / Workplace technology delivery and support
• Solid experience in deploying and supporting a complex Palo Alto network. Palo Certifications advantageous
• Strong knowledge of cloud providers such as AWS and Google. Certifications advantageous to AWS.
• Infrastructure as code - CI/CD experience ideally Terraform
• Strong experience in managing Windows and Linux environments. Windows 2016+ and CentOS, components such as Active Directory and PKI
• Demonstrable experience of understanding service / change management
• Minimum 2 years understanding and demonstrable experience in Security Practices / Processes.
• High level of documentation experience

Required Competences

• Confident, driven, and dynamic professional
• Results orientation
• Self-motivated, enthusiastic, positive and the ultimate team player
• Co-Working and Collaboration
• Conflict resolution skills
• Able to build trustworthy relationship with internal and external stakeholders
• Creating problem-solving approach and analytical skills
• Ability to provide constructive Feedback
• Being approachable and being able to explain at a higher level complex problems/solutions
• Solid analytical skills required
• Empathy skills, Communication (Active listening, conflict resolution), Inclusiveness
• Decision Effectiveness
• Effective Thinking (Analytical, Forward, Conceptual)
• Growth Mindset (Manage change, Accept feedback, Resilience, Flexible behaviour)
• Planning & Organization
• Show initiative
• Ability to communicate with diverse cross-functional teams

Benefits

• Be part of a dynamic team with enthusiastic experts that will support your talent and growth
• Embark on a journey within a diverse environment full of opportunities and challenges
• Comprehensive onboarding experience designed to facilitate your smooth transition
• Attractive salary and a bonus plan
• Health and life insurance for you
• Well-being allowance
• Developmental 360° feedback framework
• Extensive leave plan
• Employee Assistance Program with specialized Counselors / Licensed Psychologists
• Enjoyable and stable working environment
• Flexible working arrangements
• Modern workspace environment
• Apple equipment and top-notch office technology to support our hybrid working

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimization in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships.

Privacy Disclaimer

By clicking "Apply" for this Job, you agree that you have read and accepted our Privacy Statement relating to job applicants and that you provide your consent for the processing of your personal data for the purposes described therein.