Sr. Salesforce Product Owner

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Current Need

We are seeking a Sr. Salesforce Product Owner to join our innovative and agile focused team to help Salesforce users work smarter, not harder.

Job Summary

The Sr. Salesforce Product Owner is responsible for leading the strategic enhancement planning, enhancement execution, adoption improvements, and supporting Agile development process by building a collaborative relationship with business and technology partners. The Sr. Salesforce Product Owner role is part of the Salesforce Product Management team and supports a group of McKesson Pharmaceutical Solutions and Services (PSaS) teams (Health Mart and Onboarding Project). Overall, responsibilities include proactively improving the Salesforce business processes and utilization by planning, measuring, analyzing, documenting, and testing while effectively communicating with business partners and technology delivery teams.

Key Responsibilities

Own Salesforce Business Processes

• Understand the Salesforce business processes related to the Health Mart and Onboarding teams
• Develop and maintain current state Salesforce process documents for each business process

Lead Enhancement Strategy and Execution

• Lead requirement gathering planning sessions with business partners focused on improving Salesforce processes and functionality
• Maintain on-going business roadmap enhancement plans and prioritization with segment leaders
• Collaborate with the Sr. Salesforce Product Manager to prioritize enhancements
• Identify enhancements to improve maturity level, user experience, and adoption for each segment function
• Develop and manage project plans supporting enhancement development life cycle initiatives (includes leading training, go-live, and communication planning by partnering with support teams)

Own Adoption Strategy

• Collaborate with business partners and Sr. Salesforce Product Manager to develop and track adoption metrics
• Ensure Salesforce user experience is optimized and drives adoption
• Drive quick win adoption improvement solutions by collaborating with training team and business partners
• Partner with the Sr. Salesforce Product Manager to develop adoption strategies focused on improving efficient and effective product usage

Support Agile Development

• Participate in Agile ceremonies such as Scrum planning meetings, daily standup meetings, backlog grooming sessions, and retrospective meetings
• Collaborate and support the Agile delivery team utilizing Technology’s Agile framework to resolve defects and build enhancements
• Translate business requirements (defects and enhancements) to the assigned Technology scrum team
• Clearly define and document user stories requirements
• Communicate requirements and value drivers during prioritization planning sessions
• Perform user acceptance test planning and execution
• Participate and support stakeholders through user acceptance test planning, execution, and ensure Salesforce configuration meets business requirements

Minimum Requirement

• 7 years of product ownership or product / program management experience and a record of success in analyzing, designing, and deploying features across products and solutions
• 7 years of Salesforce.com or other CRM / SFA or similar platform experience

Education

• Bachelor's degree: Business Process Management, Information Systems or another business, process, computer or process-based discipline or equivalent experience

Specialized Knowledge/Skills

• Ability to use strong communication skills to convey complex ideas to a wide diversity of people, including technical, business, and leadership teams
• Strong analytics skills needed
• Strong business acumen needed
• Experience with development tools including Atlassian or JIRA
• Experience with UX design preferred
• Experience with visualization reporting tools
• Experience in working with various stakeholders related to technical solutions development
• Excellent technical depth in requirements development suitable for development
• Gathering and analyzing aggregate and objective feedback related to product development
• Knowledge of Data Warehousing principles and dimensional models and how data is sourced is strongly preferred
• Troubleshooting and problem-solving skills

Candidates must be authorized to work in USA. Sponsorship is not available for this role.

Environment

Office-based

Physical Requirements

Large percentage of time performing computer based work is required

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$114,700 - $191,100

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!