Field Service Representative

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, is seeking a Field Service Representative to join its industry leading sales team.

You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. With a consultative sales approach, you’ll build relationships with existing customers by understanding their key business drivers and executing system assurance programs. With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.

What You Will Do:

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
• Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Install, calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts

Territory/Location Information:

• This position will be based in the Dublin area
• As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides several exceptional technical training programs to ensure you’re prepared to solve any customer problem.

Minimum Qualifications:

• High School diploma or equivalent – Analytical science / chemistry
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• Immigration sponsorship is not available for this role

Physical Demands:

• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations and hot conditions;
• Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear;

Preferred Qualifications:

• Bachelors degree in Engineering, Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems
• Experience working with Microsoft Office Suite

What’s in it For You:

• You will join a growth company offering a competitive base salary, bonus structure and benefits
• Receive a company vehicle and cell phone
• Opportunity for a long term, advancing career path in service, sales or management
• Access to the industry’s most innovative training programs
• Support from a dedicated technical service team
• Culture that values safety first, including training and personal protection
• Feel proud each day to work for a company that provides clean water, safe food, abundant energy and healthy environments

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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