Director, Field Training US Market Access

This position is accountable to improve proficiency and effectiveness of Market Access (Max) Account Executives and other field personnel by providing on-going learning and educational programming. The Director will lead a team with the authority to revise and implement new training programs that are required to help drive the business, while being Future Fit Now.

This hybrid position requires being in our Mettawa, IL office three days per week.

Responsibilities

• Lead the strategic vision for MAx on-boarding programs for new hires and help to develop, implement, and maintain processes to streamline onboarding for the channel teams for Products, Marketplace knowledge, and required Skills/Competencies.
• Provide short- and long-term strategic vision by assessing Market Access gaps and the changing healthcare dynamics, and proactively identify solutions to present to Business Partners.
• Ensure specific curriculum/learner journeys are available within the Learning Management System (LMS) according to various learners’ profiles, taking into consideration their background and experience.
• Work with other Learning & Development personnel and BTS to build and maintain the desired platform functionality requirements for the US MAx Organization.
• Provide project management support for major programs such as: NSM, ACCELERATE, ELEVATE, etc. Specifically assists with the development of the project plans/timelines, monitors the progress vs. plan. Apply project management principles to optimize efficiencies.
• Build and maintain strong working relationships within the department and stakeholders.
• Develop and deliver appropriate and impactful account and sales force training, being accountable for all aspects of Market Access training.
• Lead a team by developing current personnel for future roles, ensuring success in current position, and manage organizational changes and structure as the position and market dictate.
• Accountable for all aspects of training specific audiences on selling skills, disease state knowledge, product knowledge (working in partnership with brand field trainers), knowledge of sales policies and procedures (including compliance-related policies), managed healthcare and public policy, and key operating systems.

Requirements

• Bachelor’s degree required
• 8-10 years combination of sales and field training required, preferably in Market Access
• Strong verbal and written communication skills, with proficiency in facilitation/public communication
• Proven project planning and management expertise at the District Manager level or above
• Must demonstrate initiative, problem-solving capabilities, strategic and analytical thinking skills
• Expertise in PowerPoint and knowledge of and experience with Learning Management Systems preferred
• Ability to collaborate and work well in a team environment with cross-functional partners and stakeholders