About the Role:

Grade Level (for internal use):

10

About the Role: Product Educator – Enterprise Solutions

The Team:

Enterprise Solutions (ES), a business unit that sits within our S&P Global Market Intelligence division, is a powerful combination of world class people and businesses with a shared mission and legacy of evolving markets who deliver for the most demanding customers in the world. We are the catalyst to bring data, software, services, and expertise together to power the markets of the future. With more than 5,000 incredibly talented team members, ES serves over 7,500 customers across 21 market-leading businesses.

As one of our critical horizontal execution functions, our Product Education team aims to elevate the level of knowledge of and engagement with our ES products for both customers and internal colleagues alike. Our team is guided by the following principles:

Encourage desired behavior and guide users when and where they need it most, thereby increasing the likelihood of long-term product adoption. Communicate the value of our products and their latest features through impactful product marketing. High-quality, technical product documentation to support our users in the knowledge transfer and application of our products. Help our users build credibility and confidence by validating their expertise with an industry recognized credential. Continuously raise awareness of our Enterprise products with all users (internal & external) through a series of effective learning paths and courses.

Responsibilities and Impact:

As a Product Educator with a specialism in Training, you will design and develop learning material for our industry-recognized certification training programs, in addition to other on-demand learning content. Content created should be both instructional and appealing for a variety of target audiences. On a daily basis you will collaborate with your fellow Product Education team members and the various Product team to not just create new content, but also adapt existing course material to ensure the application of modern instructional design theories, practice, and methods. You will have the autonomy to create whatever resources you believe will best meet the brief, be it through demonstrational videos, live coaching sessions, or gamification. At S&P Global, we embrace discovery and innovation.

There will be plenty of opportunity to contribute to product education initiatives across all Enterprise Solutions products, including activities such as the onboarding of content onto our online knowledge base, the continuous expansion of our dedicated Learning Management System (LMS), and maintenance of our AWS-hosted training environments.

If you have a passion for learning, continuous development and the aforementioned activities pique your interest, then this role is for you.

Responsibilities include:

• Collaborate with subject matter experts to gather information and insights for the development of learning material.
• Conduct needs assessments and audience analysis to identify specific learning objectives and tailor the content accordingly.
• Utilize learning management system and other digital tools to create interactive and engaging learning experiences.
• Monitor and evaluate the effectiveness of training programs and other learning content through feedback, assessments, and performance metrics.
• Providing ongoing support and guidance to learners, including answering questions and addressing concerns.
• Participate in the planning and execution of training events, workshops, and webinars.
• Contribute to the development and implementation of product education strategies and initiatives.
• Keep informed on industry advancements and participate in professional development opportunities to enhance knowledge and skills.

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $61,846.00 to $110,130.25. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor’s Degree in Information Systems, Computer Science, Data Analytics, Business or equivalent.
• Previous working experience in instructional design and with instructional technology for 3 years + preferred.
• Passion for learning and continuous professional development.
• Strong critical thinking, writing and problem-solving skills.
• An ability to learn and adapt quickly in a rapidly changing environment.
• Capable of building strong working relationships in a collaborative setting.

Additional Preferred Qualifications:

• Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard.
• Knowledge of course development software and at least one Learning Management System.
• Previous experience with any of our Enterprise Solutions products.
• Working experience with PowerBI and Pendo.
• Keen interest in financial markets.

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

Include for roles that are bonus plan eligible, including sales commission plans.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

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20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)