Client Success Specialist

Client Success Specialist - French Speaking - London

Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dancefloor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in.

We’re looking for a Client Success Specialist to join our Client Success team and ensure our partners continue to get the most out of DICE.

At DICE, you’ll be part of the company that’s redefining live entertainment. It’s a place where you can be yourself, influence the culture, and create work that you’re proud of.

About the role

Every day, hundreds of amazing events go live on DICE. Our partners need your help to make that happen. You’ll connect with event creators and give them the knowledge they need to share and promote their events.

You’ll be

• Providing high-quality service to DICE clients around the world every day, including responding to emails promptly, setting clients up on the systems, and building live events using internal tools.
• Giving detailed, expert advice and support to clients.
• Communicating and working with multiple teams across the company to provide the best sup...