IT Support

We are expanding our IT team and although we don’t care much about titles, we call this role IT Support and the key is working experience with cloud infrastructure solutions, preferably in Azure.

Our vision is to build multidisciplinary and diverse teams, which directly manage by themselves multiple projects in an AGILE way to find and implement the best solutions for our clients 😊

What will you do?

• Integrated in our IT team to solve incidents in day-to-day company business.
• Coordinate the governance of the cloud infrastructure for our company.
• Document and maintain the automations related to the cloud.
• Manage internal projects related to the cloud, like the Azure Landing Zone and future upgrades.

Requirements

What are we looking for?

• Significant experience in roles related to cloud infrastructure development, specialized in Azure and basic knowledge of other clouds.
• Significant experience (medium-high level) in PowerShell and other scripting languages.
• Knowledge in Infrastructure as Code libraries like Terraform, Bicep.
• Microsoft environment certifications are a plus.
• Communication skills to explain cloud-related topics clearly to both technical and non-technical teams.
• Basic Agile knowledge and managing projects.
• Familiarity with cloud security principles, especially Azure.
• Strong knowledge of scripting or programming for task automation and system integration in the security context.
• Experience in managing incidents, from detection to resolution and post-incident documentation.
• Experience working effectively in multidisciplinary teams and collaborating with other departments within the organization.
• Good English conversational level (international environment).
• Team player.

Benefits

What do we offer?

• Salary determined by the market and your experience 🤑
• Flexible schedule 35 Hours / Week 😎 (no salary reduction).
• Fully remote work 🌍
• Flexible remuneration (restaurant, transportation and daycare) ✌
• Medical and dental insurance (completely free for the employee) 🚑
• Individual budget for training and free Microsoft certifications 📚
• Individual English classes 🗽
• Birthday day off 🌴🥳
• Monthly bonus for electricity and Internet expenses at home 💻
• Discount on gym plan and sports activities 🔝
• Plain Camp (annual team building event) 🎪
• ➕ The pleasure of always working with the latest technological tools!

With all this information you already know a lot about us. Will you let us know you better?

The selection process? Simple, just 3 steps: a call and 2 interviews with the team 🤘

And you may wonder… Who is Plain Concepts?

Plain Concepts is made up of 400 people who are passionate about technology, driven by the change towards finding the best solutions for our customers and projects.

Throughout the years, the company has grown thanks to the great technical potential we have and relying on our craziest and most innovative ideas. We currently have over 14 offices in 6 different countries. Our main goal is to keep growing as a team, developing the best and most advanced projects in the market.

We truly believe in the importance of bringing together people from different backgrounds and countries to build the best team, with a diverse and inclusive culture.

What do we do at Plain Concepts?

We are characterized for having a 100% technical DNA. We develop customized projects from scratch, technical consultancy, training.

• We don’t do bodyshopping or outsourcing
• Our teams are multidisciplinary, and the organizational structure is flat and horizontal.
• We are very committed to AGILE values.
• Living is sharing: We help, support, and encourage each other to expand our knowledge internally and also towards the community (with conferences, events, talks…).
• We always look for creativity and innovation, even when the idea might seem crazy to others.
• Transparency is key to any relationship.

We make our clients ideas and solutions a reality with a high degree of technical excellence, for more information you can visit our website:

➡ [https://www.plainconcepts.com/case-studies/>

At Plain Concepts, we certainly seek to provide equal opportunities. We want diverse applicants regardless of race, colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.