Digital Channels Consultant

Job Title: Digital Channels Consultant

Job Description:

We are seeking a dynamic and skilled Digital Channels Consultant to join our team. This role is pivotal in promoting our digital channels and requires a diverse set of skills to meet the demands of our clients and internal stakeholders.

The ideal candidate will have a robust understanding of our digital platform - InsideBusiness - , of customer needs, and market standards, combined with excellent communication and an agile, entrepreneurial mindset.

Key Responsibilities:

Expertise in Digital Channels: Demonstrate or willing to learn comprehensive knowledge of our digital channels, including legal documentation and subscription structuring.

Customer Insight: Understand and anticipate customer needs, including company structures, operational methodologies, and market standards.

Effective Communication: Exhibit strong communication skills, with a focus on achieving results while being sensitive to the interests of clients and internal colleagues.

Agile Mindset: Develop and implement standards for the IB roll-out, continuously improving processes while executing them. This requires an agile and entrepreneurial approach.

Knowledge Sharing: Elevate the overall competency in advising on digital channels among front-office staff by sharing insights and knowledge.

Funnel Management: Oversee the funnel management process and report on progress to ensure a controlled and effective roll-out. The advisor plays a critical role in this process.

Advising: Provide advice to management on progress, learnings, and the capabilities needed for continuous improvement. -

Fluency in English: Communicate effectively in English, both written and spoken.

Qualifications: Proven experience, or willing to learn, with digital channels and subscription structuring

In-depth understanding of customer needs and market standards

Strong communication skills with a results-oriented approach

Agile and entrepreneurial mindset

Experience in managing and reporting on project funnels

Ability to share knowledge and elevate team competency