Customer Service Representative

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.

If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you!

WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter!

Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.

Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!

Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

• Job Responsibility
• Process and manage customer's orders with order fulfillment process guidelines
• Track order status of overall order process in shipment/delivery and documents follow up for smooth delivery of products to customers.
• Communicate widely across functions to get problem solved
• Willing to take challenges and be flexible to accept any new tasks assigned.
• Can manage multiple tasks at the same time.
• Contribute to the business goals, in particular for Customer Service.
• Coordinate activity at assigned customer accounts, proactively address issues, and apply creativity to develop and implement solutions.
• Qualifications
• Bachelor’s degree or above
• 1+ years related working experience with International trade and SAP is preferred.
• Good in English writing and reading.
• Good skill in Word and Excel
• Strong interpersonal and communication skills.
• Be able to stay organized and constructive under high stress
• Strong aptitude for attention to detail
• Works effectively as part of a team and contributes to team goals.
• Aptitude for learning new process and systems.

Join our Talent Community to stay connected with us!

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.