HR Services Delivery Coordinator

ABOUT US:

Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Founded in 1979, operates in more than 110 countries with over 3,500 employees around the world. The number of Great Place to Work-certified countries that value employee engagement has been increasing over the years. We have manufacturing sites around the world including Brazil, China, Germany, India and also in Italy. Hyva Italy, in Poviglio (RE), has two manufacture sites delivering various types of Cranes and Container Handling with more than 200 employees.

POSITION OVERVIEW:

The Payroll & HR Services Delivery Coordinator is part of the HR Shared Services team and is responsible for executing the Hyva HR policies, first line HR questions and HR administration based on the applicable SLA’s.The position will be challenged by growth and creating a leading employee experience in a fast changing and growing organization.

MAIN TASKS AND RESPONSIBILITIES:

• Answer all general Human Resources questions and inquiries, taking messages when appropriate and ensuring follow up is taken to ensure a positive customer experience within the HR ticketing and support system.Take care of the HR administration, including employment contracts, administer health and life insurance programs, reports, collecting, organizing, checking and processing data relating to personnel and regulations.
• Administer data in the HR information systems.
• Prepare reports and analysis.
• Provide administrative support for the HR Centre of Excellence.
• Execute training and development plans.
• Responsible for accurate monthly payroll processing & validation of payroll results.
• Calculate statutory and occupational sickness payments, maternity, paternity. Handle benefit expenses, for example insurance fees and paid leave.
• Cooperates with Social Security Institution and Tax Office
• Answer all payroll questions and inquiries, taking messages when appropriate and ensuring follow up is taken to ensure a positive customer experience within the HR ticketing and support system.
• Responsible for payroll related Key Performance Indicators and reporting.
• Assist local management and HR colleagues with payroll, pension and insurance related administrative questions.

Requirements:

• 3+ year of experience as a Human Resources Generalist, People Operations and Experience or related experience.
• Strong professional and HR operational knowledge
• Excellent attention to detail and organizational skills, multi-tasking and time-management skills.
• Excellent communication skills - communicates with impact, motivates others, builds support, establishes trust.
• Intermediate/business level in Dutch / Italian / Spanish/Portuguese/ English

Nice to have:

• Experience with ServiceNow or other HR systems
• Experience with process transitions

WHAT WE OFFER:

• We care about ecology and are truly sustainable. Not only for the environment but also for social resources.
• We have a highly dynamic and very international work environment.
• We have Great Place to Work certified countries!
• We provide a competitive salary which is adjusted on an annual basis in case of good performance.
• We work hybrid and care about your work & life balance.
• You will find nice extras such as various company activities during the year.