About the Role:

Grade Level (for internal use):

12

The Team :

The Platforms & Tools team is responsible for developing and managing enterprise tools enabling Agile Execution (Azure DevOps), Project Portfolio Management and Reporting (Tableau), for all the S&P Global Divisions. These tools are used across S&P for Portfolio Management capabilities like prioritizing, executing and tracking Portfolios, Agile Workflow Execution to enable Agile delivery and Portfolio & Agile Analytics.

What’s in it for you:

As an Associate Director for DevOps Tools, you will have the opportunity to work on latest technologies and engage closely with CTOs and senior stakeholders from all the Business Groups and Divisions within S&P. Overall goal of the Team is to develop and support a common Enterprise toolset for all divisions to enable Portfolio Management, resourcing, execution, reporting and monitoring with cutting edge technologies.

Responsibilities:

As an Associate Director for DevOps Tools, you will be leading the Dev and DevOps Tools function of the Developer Experience Group. You will liaison with CTOs and Heads of Technology within various divisions and business units to support and enhance their operations on tools that we manage i.e. GitHub (Server & Cloud), Jenkins, SonarQube, Artifactory, Visual Studio etc. You will be responsible for defining a standard DevOps toolchain for DTS division and and cascading best practices for these. Detailed Responsibilities are mentioned below :

Effective Communication and Stakeholder Management:

• Serve as the primary point of contact for CTOs and other technical stakeholders from various divisions.
• Communicate technical concepts clearly and effectively to technical and non-technical stakeholders.
• Facilitate collaboration and alignment between divisions and the DevOps team.

Manage Enterprise DevOps Tools:

• Oversee critical applications such as GitHub Enterprise Server, Cloud, ADO Pipelines, Jenkins, SonarQube, Artifactory, Visual Studio.
• Ensure the security, functionality, and efficiency of these platforms, given the confidential nature of the data.
• Monitor the usage of DevOps and AI Copilot tools.
• Analyze feedback from developers to identify areas for improvement.
• Track metrics such as code completion rates, accuracy of suggestions, and user satisfaction scores.

Setup Standard DevOps Toolchain for DTS:

• Partner with other Engineering teams within DTS to design, develop, and maintain tools, frameworks, libraries, and infrastructure to streamline the Enterprise DevOps Tools and improve developer productivity.

Rapid Development Patterns:

• Explore and implement AI Copilot tools into the developer workflow and IDEs to enhance Developer Productivity and Experience.
• Set up necessary plugins, extensions, or APIs for seamless integration with existing tools and processes.
• Identify and resolve performance bottlenecks and inefficiencies in developer workflows and tools.
• Implement solutions to improve performance and scalability.

Tool Chain Best Practices and Trainings:

• Organize workshops, training sessions, and educational events to teach developers new technologies, best practices, and techniques for improving their development workflow.

Developer Feedback and Iteration:

• Gather feedback from developers to continuously improve tools, documentation, and processes.
• Collaborate with product managers, designers, quality assurance engineers, and other stakeholders to consider developer needs throughout the product development lifecycle.

Stay Current with Industry Trends:

• Stay up-to-date with the latest trends, tools, and technologies in software development and developer experience.
• Evaluate their potential impact on the organization.

Continuous Improvement Initiatives:

• Lead initiatives aimed at enhancing developer experience and performance.
• Collaborate with developers and business stakeholders to develop and implement new extensions, features, or models to improve workflows.

Basic Qualifications :

• Bachelor's degree in computer science, Engineering, Information Technology, or a related field. A master's degree is preferred.
• Minimum of 10+ years of experience in DevOps, software development, or a related field.
• Proven track record in managing and maintaining Enterprise DevOps Tools such as GitHub Enterprise Server, Cloud, ADO Pipelines, and Jenkins.
• Experience in a leadership or managerial role, with responsibilities that include strategic planning and execution.
• Deep understanding of DevOps principles, practices, and tools.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Experience with CI/CD pipelines, automation frameworks, and infrastructure as code (IaC) tools like Terraform or Ansible.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of security best practices and regulatory compliance requirements.
• Exceptional communication skills, both written and verbal, with the ability to effectively communicate with CTOs and other technical stakeholders.
• Strong leadership and team management abilities.
• Excellent problem-solving skills and the ability to think strategically.
• Ability to gather and analyze feedback to drive continuous improvement.
• Up-to-date knowledge of industry trends, tools, and technologies in software development and DevOps.
• Understanding of GenAI capabilities and their integration into developer workflows is a plus.

Preferred Qualifications :

• Relevant certifications such as AWS Certified DevOps Engineer, Google Professional DevOps Engineer, Microsoft Certified: Azure DevOps Engineer Expert, or similar are preferred.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Experience in organizing and leading training sessions and workshops.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Strong analytical skills and attention to detail.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.

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20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)