Operations - Know Your Client

Job Description:

Details of the Division and Team:

The Know Your Client (KYC) Operator role focuses on client lifecycle management (CLM) and exceptions in line with regulatory standards and jurisdictions. The KYC Operator ensures any changes required are implemented with minimum disruptions.

The KYC Operator also assists the Bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (‘SOP’s) and Operation Level Agreements (OLA’s) to achieve accurate and timely account opening to help execute trades.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible work arrangement
• Corporate group insurance
• EAP – free and confidential counseling, online work-life resources
• Comprehensive leave benefits

Your key responsibilities:

The Know Your Client (KYC) Analyst is responsible for the delivery and management of new client onboarding, periodic review, client offboarding processes and client maintenance working within agreed policies, procedures, Key Performance and Risk Indicators.

The objectives include implementing a robust control environment that allows and drives efficient and effective processing. The environment should ensure we meet regulatory requirements, Bank’s policy and can verify the completeness and accuracy of all processes. Operations develop and maintain effective relationships across internal client and partner groups.

Your role will include:

• Liaise closely with all business line in managing the Know Your Clients (KYC) documentations
• Liaise closely with local Anti Financial Crime Officers (AFC) to facilitate new and existing clients onboarding
• Verification of client data for new and existing clients
• Perform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentations
• Act as a subject matter expert (SME) on client due diligence, identify KYC issues, provide solution or escalate to management
• Participate in self assessments
• Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue

Your skills and experience:

• Effective communication skills and able to manage relationships with clients virtually.
• Able to cope well under pressure and meet deadlines
• Teamwork oriented with good interpersonal and communication skills.
• Self motivated and driven individual.
• Ability to work independently with minimal supervision
• Ability to multi-task.
• Ability to work under pressure with tight turn around time.

Education / Qualifications

• Graduates with good academic records
• Overall experience of at least 2 years in the Banking/Finance industry
• KYC background with a minimum of 1 to 2 years experience working in Client Onboarding team
• Experience of working in a highly-matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.