Sales Support Officer

WHAT YOU WILL BE DOING

• Prepare for quotations to target customers as well as existing customers and follow up with customer for their feedback working with Sales & KAMs.
• Recommends potential products or services to customers by upselling communications through phone, email and whenever it’s necessary, also by face-to-face meeting.
• Support Sales & KAMs to coordinate credit set-up with customers.
• Support transition process including SOP set-up.
• Tele-sales for assigned customer list.

Requirements

THE SUCCESSFUL CANDIDATE

Essential:

• Bachelor’s degree in any related field
• Minimum 3 years’ experience in international freight forwarding industry or Logistics field.
• Good computer skill in MS Office: Word and Excel
• Good command in English is required

Desirable:

• Experience with working with operational systems (literate toward information system)
• Good knowledge of Freight forwarding operations is a plus
• Strong networking and communication skills externally and internally
• Ability to cultivate and build strong relationship with customers
• Conscientious and able to work under pressure

Benefits

Benefits

• Provident Fund
• Group Insurance: Health (IPD&OPD), Accident, and Dental
• Fixed & Performance Bonus
• Annual Leave start from 12 days/year