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Industry-leading company with approximately 5000 employees, promoting an entrepreneurial and culturally-diverse environment that values innovative thinking, collaboration, and efficient execution.
Updated
This position will perform and end-to-end billing process root cause analysis on claims submitted (mainly by Customer Experience team) to identify and implement either an immediate or long-term solution on existing and potential issues that impact invoicing accuracy. This person will process both credits and rebills to amend incorrect invoices generated when disputes are deemed valid. Otherwise, will provide feedback and supporting documentation justifying reason why no correction can be produced.
Outcome of this position will serve as an instrument for Management’s decision making to enhance current processes and/or fix any system issue
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