Business Technology Advisor

Employment Type

Permanent

Closing Date

9 July 2024 11:59pm

Job Title

Business Technology Advisor

Job Summary

As a Business Technology Advisor, you will play an integral role in driving our four pillars within the TBTC channel and beyond. Your success in this role is built on
providing exceptional project support to high-performing teams and developing and maintaining exceptional relationships with the TBTC channel and our TBTC partners.

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritizes well-being and choice.

Focus of the Role

As a Business Technology Advisor (BTA) at TBTC, you will report to the Sales and Centre Lead and support the broader account management team.

This is a Full-time onsite role in the 246-260 Bourke Street Office.

What We Offer

Performance-related pay
Access to thousands of learning programs so you can level up
Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

• Leverage substantial expertise and experience as a subject matter expert to recommend Telstra’s Business products and solutions to customer portfolio. Provide advice and support to internal stakeholders to identify new business opportunities.
• Gather relevant sources of information and insights from internal and external stakeholders to provide advice and consultation regarding developing customer solutions.
• Apply a breadth of knowledge gained via industry trends and competitive marketplace analysis to provide input into multi-product customer deals and develop business strategies for revenue generation.
• Make a strong contribution to the development of compelling proposals, relating to the value proposition for customer offers, while maintaining the protection of Telstra’s commercial interests and ensuring business plans continue to meet company goals.
• Proactively engage with cross-functional teams to participate in or advise on commercial / solution requirements, and assist in new solution introduction, development, management, and release activities.
• Provide expert guidance on the effective use of technology and solutions to achieve business outcomes in alignment with business requirements.
• Support the broader TBTC Account management team with technical support and knowledge.
• Meet individual and team sales and performance KPIs.

About You

• Previous experience working in a TBTC as a technology advisor or other related sales roles within Telstra with the ability to deliver simple and complex sales.
• Proven sales experience working in the fast-paced SAAS and Technology industry.
• High levels of contract negotiation and pricing skills
• Highly analytical with advanced reporting skills
• Key interest in ICT and the future technology landscape
• Multitask who can adapt to a variety of scenarios and situations.
• Exceptional internal and external stakeholder management skills
• High levels of written and verbal communication skills
• Exceptional attention to detail and time management skills
• Embrace, adopt, and utilize Telstra tools and technology to enable better business processes.
• Demonstrated commitment to relationship building and working in partnership with key stakeholders.
• Excellent communicator with strong interpersonal, engagement, and presentation skills
• Understand the impact of your role and think out of the box to deliver results.
• Show initiative, enthusiasm, and pride in work and display resilience in a changing environment.
• If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you!

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritize creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.