Business Systems Analyst

Job Summary:

We are seeking a Business Systems Analyst to join our team at NASA Federal Credit Union. This role is pivotal in enhancing operational efficiency and supporting our strategic objectives.

Key Responsibilities:

· Collaborate with business units to refine and improve existing processes.

· Provide ongoing support for in-house developed software, ensuring optimal performance.

· Conduct requirements gathering to inform system design and implementation.

· Develop and deliver comprehensive reports to stakeholders, facilitating informed decision-making.

Preferred Qualifications:

· Proven experience in programming, particularly with .NET or MS-SQL.

· Familiarity with programming concepts.

· Experience with UiPath will be considered an advantage.

· Exceptional communication skills are crucial, with the ability to articulate technical concepts to non-technical audiences.

The ideal candidate will be a problem-solver with a keen eye for detail and a passion for technology-driven business transformation. If you are ready to take on a challenging role that offers growth and learning opportunities, we encourage you to apply.

Essential Duties and Responsibilities: include the following with other duties that may be assigned.

Level I:

· Designs, develops, and implements software and hardware solutions, systems, or products with proven experience.

· Understands the organization’s goals and objectives.

· Creates system models, specifications, diagrams, and charts using Microsoft Visio.

· Possesses excellent research, troubleshooting, and fact-finding skills.

· Possesses extensive experience with core software applications.

· Demonstrates an understanding of basic programming concepts (sequence of commands, conditional structures, looping structures, etc.).

· Considers most business implications of the application of technology to the current business environment.

Level II:(In addition to the requirements of Level I)

· Uses technical knowledge of programming languages at NASA Federal, including, but not limited to, PowerOn, .NET (C#/VB), Python, T-SQL.

· Applies working knowledge of network and PC operating systems.

· Working knowledge of current network hardware, protocols, and standards.

· Possesses extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.

· Oversees the design, development, and implementation of software and hardware solutions, systems, or products.

· Demonstrates the ability to work independently in some phases of system analysis and considers the business implications of the application of technology to the current business environment.

Level III:(In addition to the requirements of Level I & II)

· Demonstrates project management skills.

· Utilizes process automation using an Enterprise Scheduler and/or RPA tools.

· Demonstrates proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications.

· Oversees the design, development, and implementation of software and hardware solutions, systems, or products.

· Works at the highest technical level of most phases of systems analysis and considers the business implications of the application of technology to current and future business environments.

· Guides and advises less-experienced Business Systems Analysts under general direction.

Education and Experience:

· Foreign countries and U.S. territories are not eligible locations for remote work.

Level I:

· Minimum of one year of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).

· Highly self-motivated and is a self-starter; works independently.

· Ability to absorb new ideas and concepts quickly.

· Excellent analytical and problem-solving abilities.

· Strong organization and time management skills; works efficiently.

· Sets continuous improvement goals.

· Ability to effectively prioritize and accurately execute tasks in a high-pressure environment.

· Ability to present ideas in business-friendly and user-friendly language.

· Very strong customer service orientation.

· Excellent written, verbal, interpersonal, and presentation skills.

· Works well in a team-oriented, collaborative environment.

Level II: (In addition to the requirements of Level I)

· Minimum of three years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).

Level III: (In addition to the requirements of Level I & II)

· Minimum of five years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services).

Our generous benefit package includes:

· $72,500 - $165,000 / Annually (Based on experience and Level)

· 401(k) match to 6% of earnings – immediate enrollment and 100% vesting

· Choice of two health plans

· Dental

· Vision

· Life Insurance – no cost

· Long-term Disability Insurance – no cost

· Employee Assistance Program – no cost

· Paid vacation

· Paid sick time

· 11 Paid holidays

· Profit Sharing eligible

· Pet Insurance

· Identity Theft Protection