Compliance Program Manager

NASA Federal Credit Union is in search of a Compliance Program Manager to lead the Credit Union’s overall compliance with applicable federal and state laws while working with other leaders and employees to ensure compliance throughout the organization. The Compliance Program Manager will develop and lead a consultative and collaborative compliance team, monitor and analyze regulatory trends and changes in federal and state laws, regulations, and guidance affecting the Credit Union and advise management of results, and conduct compliance risk assessments. This position will collaborate with others to evaluate new and changing business processes, and other issues that may present risk to the Credit Union. The Compliance Program Manager will also maintain the Credit Union’s issues (complaint) management process, and develop and maintain metrics and reporting.

Essential Duties and Responsibilities: include the following with other duties as assigned.

• Remains cognizant of and adheres to Credit Union policies and procedures and regulations, including those pertaining to the Bank Secrecy Act, OFAC and the Right to Financial Privacy Act.
• Leads the Credit Union’s overall compliance with applicable federal and state laws and regulations. Works with other leaders and employees to ensure compliance throughout the organization.
• Monitors and analyzes trends and changes in regulations, laws, rules, and guidance affecting the Credit Union (federal and state) and advises management of results.
• Leads the Staff Compliance Committee and ensures related documentation is properly maintained.
• Advocates for participation on project teams as a compliance resource. May coordinate project teams to implement changes related to new and revised regulations.
• Identifies and coordinates appropriate compliance training for employees and volunteers to ensure adherence to applicable laws and regulations.
• Works collaboratively with business units to conduct compliance risk assessments; reports results and trends.
• Collaborates with various business units, operational risk staff and third-party risk management staff to evaluate new and changing business processes, and other issues that may present risk to the Credit Union.
• Ensures promotional initiatives and written materials such as marketing/advertising, website, disclosures, account and loan forms, etc., are evaluated for regulatory compliance prior to implementation.
• Develops and maintains a Compliance-as-a-Service program; provides dedicated compliance support to business units as agreed.
• Develops and maintains a compliance assistance process; researches and responds to requests from departments, using legal counsel and external compliance resources as necessary.
• Develops and maintains the Credit Union’s issues (complaint) management process; researches and responds to complaints and provides reports.
• Coordinates compliance audits with the Internal Auditor, reviews compliance audit results and assists impacted departments with remediation recommendations. Tracks and follows-up on outstanding remediation items.
• Develops and leads a consultative and collaborative compliance team.
• Develops and maintains appropriate metrics and reporting.
• Completes preparatory work prior to internal audits or regulatory examinations, as needed, and act as a resource during the audit/examination.
• Participates in professional roundtables as appropriate; networks with other financial institutions and subject matter experts; attends continuing educations as necessary to maintain proficiency with laws and regulations affecting areas of responsibility.

Supervisory Responsibilities:

• Directly supervises compliance staff and functions. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

Education and Experience:

• A Bachelor degree from accredited college in relevant field preferred.
• Minimum of five years of experience in bank/credit union operations, with focus in compliance or risk management preferred, with at least two years in management.
• Experience working in and managing a team in a virtual environment, preferred
• Regulatory Compliance certification required.

Other Skills and Abilities:

• Ability to Excellent oral, written, and listening communication skills
• Proficiency in Microsoft Office Suite and use of the Internet and other software tools
• Ability to work collaboratively across multifunctional teams
• Ability to manage multiple deadlines in a fast-paced and changing environment
• Ability to work independently
• Excellent organization skills
• Knowledgeable of relevant banking rules and regulations
• Represent the Credit Union with a high level of integrity and professionalism

Our generous benefit package includes:

• Salary: $110,000 - $165,000 / Annually (Based on experience and Level)
• 401(k) match to 5% of earnings – immediate enrollment and 100% vesting
• Choice of two health plans
• Dental
• Vision
• Life Insurance – no cost
• Long-term Disability Insurance – no cost
• Employee Assistance Program – no cost
• Paid vacation
• Paid sick time
• 11 Paid holidays
• Profit Sharing eligible
• Pet Insurance
• Identity Theft Protection