Senior Product Manager

We are dscout, home of the People Nerds! We partner with human-centric organizations like Google, Salesforce, AirBnB, Target, and Best Buy to help build the right products for the right people with our suite of user research tools. Our team cares deeply about quality research, making companies more human, and of course—nerding out together. We are continuing to add to our smart and driven team, and we would love for you to join us.

As a Senior Product Manager you will work closely with customers, business and technology partners to define and execute the product roadmap for dscout’s Research Experience platform. You will be responsible for product roadmap planning, coordinating discovery, design and delivery with UX and engineering, consistently delivering value and working closely with product marketing on messaging, launches and product adoption.

Here’s the fun part: you are a product person building products for product people… we hope this excites you! Some special aspects of being a product manager at dscout include being surrounded by an environment of passionate collaborators with an eye for user-based outcomes, OKR based roadmaps, and thoughtful data-driven decision making.

What you will do:

• Identify and create a product roadmap to tackle the biggest business problems and create a strong future for dscout’s business.
• Collaborate with business and technical leads to drive alignment and execution against customer needs and dscout’s goals.
• Gather feedback from global stakeholders and partner with designers and UXRs through research, ideation, solution design, and user testing phases to ensure maximum usability for all features developed.
• Create product plans and requirements that are informative, concise and drive effective decision making and accountability for product success from design through delivery.
• Partner with a Tech Lead on refining, technical development, and quality of projects to delivery products in a timely fashion.
• Relay value proposition and conduct product demonstrations at company, industry and high stakes customer meetings and events.
• Partner with product marketing, sales and customer success for ideation, stakeholder management and successful launch of new products.
• Closely monitor the Research industry to ensure dscout stays innovative and competitive for traditional user researchers as well as people newer to research.
• Define and analyze metrics and OKRs (Objectives and Key Results) that inform the success of product launch and adoption.
• Oversee milestones and communicate project status, scope changes, and critical metrics to all stakeholders, including senior and executive management.

What you need to have:

• 4+ years of product management experience, preferably at a customer-facing SaaS company
• Prior experience with ownership of a product or feature from inception to delivery with experience in GTM strategies
• Demonstrated ability to drive teams to completion in an agile environment with a track record of successfully released products
• Analytical skills to assess business problems and determine the impact on business values.
• Demonstrated ability to gather and write requirements, create KPis, measure success and communicate that information to engineering teams.
• Understanding of the technical architecture of web and mobile applications
• Experience developing B2B software products, technologies, and/or platforms
• Ability to build trust and empathy with stakeholders, customers and partners.
• Excellent communication (verbal and written) and presentation skills
• Excellent organizational and analytical skills
• Experience driving results with remote teams and a willingness to travel.
• User research skills (ideation, evaluative inquiries, customer interviews, validation processes) is a bonus

About dscout

dscout is a team full of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we look for team members who align with that belief. We are proud of what dscout is today, and we are excited to build our future with you.

It doesn't just stop there. When you join the dscout team, you will get:

* A strong and competitive compensation package with a built-in bonus and equity program.

* An incredible and progressive benefits package (for both you and your dependents) to support work/life balance including flexible PTO, 11 company holidays, 12 weeks of paid parental leave, 401k match, and much more.

* An education stipend to support your growth & development and a remote work stipend.

* A company that is open and transparent with our team. You will know what is happening and why it matters.

dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally-recognized protected basis under federal, state, or local law.

If you need reasonable accommodations for any part of the employment process, please contact us by email at accommodations@dscout.com and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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