Business Intelligence Analyst

Job Title:

Business Intelligence Analyst

Job Description

At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.

Join us!

Duties and Responsibilities:

• Leverages analytical skills and independent judgement to interpret moderately complex goals, trends, risks and areas for improvement by collecting, analyzing and reporting on key metrics and conclusions;
• May maintain integrity of reports and/or dashboards to allow business to accurately and efficiently operate;
• Uses expanded analytic solutions and knowledge to support customer teams and improve efficiencies;
• Works on projects/matters of moderate complexity in an independent contributor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and/or data;
• Works cross-functionally and builds internal and/or external relationships to ensure high quality data is available for analysis and better business understanding;
• Develops and delivers data driven insights and recommendations to internal and/or external stakeholders;
• Engages day-to-day with stakeholders for planning, forecasting, and gaining a solid understanding of business questions for appropriate documentation and analysis;
• Works well independently and will seek counsel and guidance on more complex projects/matters, as needed. Work is generally reliable on routine tasks and assignments;
• Working time: M/F from 09:00AM - 18:00PM.

Qualifications:

• Proficient knowledge of expanded analysis solutions/tools (such as OLTP/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects);
• Proficient knowledge of domain languages (such as SQL Query, HIVE QL, etc.);
• Application of moderately complex statistical methods (such as deviations, quartiles, etc.);
• Solid knowledge of MS Office programs(especially Word, Excel and PowerPoint).

What we offer:

• Friendly multicultural and multilingual environment;
• Mentoring, training, and career development programs;
• Happiness programs and internal social events;
• Additional health care package;
• Benefits and discounts - food vouchers, Multisport card, etc.;
• Birthday Time Off;
• Volunteer Time Off.

Location:

BGR Sofia - Advance Business Center

Language Requirements:

English (Required)

Time Type:

Full time

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