Data Service Center Agent

We are looking for a Data Service Center Agent (F/H) based in our
IT Delivery Center in Les Berges du Lac (Tunis).
You will be support from the business in data creation and changes to maintain our global database.

​Grow with us - Your Responsibilities :

• You validate and process Change Requests via MDG (Master Data Governance tool)
• You are responsible for the 1st level support of the business users in Service Now (Ticket tool)
• You will ensure that data creation and change processes are carried out in accordance with the specified data governance guidelines (and within defined SLAs)
• You will implement master data changes requested by the business (critical data as well as mass updates)
• In the context of monthly releases, you will create test documents and act as a tester
• You do run data analyses as requested by business and to ensure that above mentioned governance rules and timelines are met

What will convince us:

• You have successfully completed vocational training with a focus on IT/computer science and have already gained some professional experience in this field
• Ideally, you already have some experience in the field of Data Management as well as user knowledge of SAP ERP, SAP MDG or Solution Manager (on S4 ERP)
• You complement your profile with know-how in the area of training and documentation skills
• Strong communication skills in English round off your profile
• Identification with our core values: Sustainability, Openness, Enjoyment and the motivation to work in a fast-growing company

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers