Sustaining Engineer

We are Safran Passenger Innovations Germany GmbH, a mid-size innovation driven company, that is part of Safran, an international high-technology Group. We are leading the development of wireless, cellular and satellite-based connectivity solutions for aircraft passengers to enable them having the most memorable connected passenger experience. As a high tech innovative company, we make flying fun! So if you’re someone that’s constantly curious about discovering new ways to advance IFEC, entertainment, or technology as a whole, then you’re exactly who we’re looking for. Join us!

The Sustaining Engineer is the primary interface between Customer Support and the Engineering Teams. Roles performed by this position include Test Engineering, Reliability Engineering, and Sustaining/Support Engineering. This encompasses design and support of test equipment, troubleshooting failures, and recommending alterations and enhancements to improve quality of products and/or procedures.

Main Tasks and Responsibilities:

• Analyze problem reports and provide engineering support on all priority issues identified by the program and customer support teams. This is based on engineering evaluation and customer satisfaction priority
• Work with System, Software, Hardware and Test Engineers in defining and continuously improving our products as well as associated test environments (including ATP, Manufacturing) and production processes
• Design, purchase and build equipment needed to support testing. This hardware may consist of cables, custom electronics, PC interface adapters, standard instrumentation, and custom test fixtures
• Responsible for driving continuous improvement within all engineering realms. SW, hardware and system quality and identifying the root cause and preventive actions on all company products
• Support obsolescence management
• Provide guidance to fellow team members
• Perform other job related duties as assigned

Requirements

Preferred Qualifications:

• Bachelor’s Degree in Engineering or equivalent experience in a related field
• 3-6 years of experience working in a similar role
• Aerospace background and understanding
• Familiar with all aspects of engineering systems involving complex circuits, cables, power supplies, mechanical components and software
• Operational understanding of Linux is desirable
• Experience in designing equipment utilized in engineering and production test
• Knowledge of manufacturing processes
• Proven track record in meeting project goals and objectives
• Ability to quickly learn and understand complex systems & concepts

Soft Skills:

• Strong written and verbal English communication skills
• Proactive, organized and a team player mindset
• Ability to efficiently resolve problems
• Ability to accomplish multiple tasks
• Continuous desire to learn and improve
• Ability to work independently, with minimal direction
• Ability to work collaboratively in a team environment
• Ability to guide and mentor people is advantageous

Benefits

You will have the opportunity to contribute to challenging tasks in the field of Aviation and Inflight Entertainment technologies. Our success lies in our people. We are an equal opportunity employer that values diversity. Be part of an innovation-driven company culture and a dynamic international team of experts whose working language is English...and Bavarian (nur wennst konnst und mogst).

Working at SPI means:

• Enjoying flexible working hours in a friendly family atmosphere
• Being flexible to work up to 4 weeks per year from EU-countries
• Having a fantastic team to work with
• Having an open-door policy
• Benefiting from training and career development opportunities
• Receiving great Benefits Offer (childcare support, E-Gym Wellpass, and many more)
• Working by the P&P rule - Productivity and Party - be productive but also enjoy events like Family BBQ, Octoberfest, X-mas party, team events
• Inviting office area where you can meet & greet while enjoying free coffee, snacks, fruits and beverages
• Connecting to Munich city center in just 30 minutes
• Living in one of the most culturally vibrant regions of Germany where other people spend their holidays

If we sparked your interest, we are looking forward to your application.