Associate Client Director, Customer Success Insights – Category Management team
Location: Chicago, IL
Work Schedule: Onsite at client in Chicago; 1-2 days/week
Reference ID: REFID512453
About this job
Experienced CPG Data Leader with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using the NIQ data with the NIQ tools, following the NIQ standards. Also responsible for strong execution of the Service Model as well as managing and coaching more junior members.
Responsibilities
- Develop client relationships and trust by being their primary point of contact and providing consultative partnership
- Deliver Integrated Insights - develop analytical analysis that leverage multiple NIQ solutions into a cohesive story, insightful callouts and actionable recommendations.
- Present insights regularly in front of clients
- Drive customer satisfaction through analyses and delivery of relevant and impactful insights
- Lead Thought Leadership projects
- Lead Generation - Identify revenue leads via insights projects and take ownership in partnering with Sales Specialists to convert these into revenue opportunities.
- Team Leader: Lead by example, manage and coach junior team members
- Champion an initiative within business unit and provide guidance to peers in that specific area
Qualifications
- Master's degree is a plus
- 7+ years experience in a relevant industry (CPG and/or consulting)
- Prior experience with Retail and NielsenIQ (or similar) solutions preferred in analytics space, including POS/Panel data
- Curious person who likes building stories based on data to answer business questions
- Strong analytical mind and excellent numerical skills
- Advanced user of Microsoft Excel and PowerPoint
- Fast learner of concepts/ tools/ analyses
- Proficiency in pulling, analyzing, and incorporating multiple data sources that are relevant to answering a business issue
- Ability to coach others in data analyses and working with the NIQ tools.
- Excellent awareness of market conditions and client business environment
NielsenIQ
Nielsen Brandbank team is one of the world's most trusted providers of digital product content, delivering an end to end solution for brands, retailers and wholesalers across the globe.
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