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The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group
We are Telekom IT’s software product house for Dev(Sec)Ops tools and solutions which we provide to all of DTAG!
Our actively managed products and services facilitate faster, more consistent and secure IT development and stable operations in DTAG (incl. Europe).
User centricity and seamless integration are core to deliver maximum NPS values of our products.
We are a reliable partner for the operational stability of Deutsche Telekom IT. To increase the availability of IT systems, it provides and operates processes, methods and tools for the customers. The portfolio includes various solutions aimed for ITSM, development of services, central process support with in-house developed tools (e.g., Lead Incident Management, Change coordination, Lead Problem Management). To stay abreast of evolving technologies, customer requirements, and organizational structures, we continuously evolve and expand our portfolio
As AIOPS Value Stream we have the goal to implement AIOPS solutions for our customers, from the first request to the customization to the final implementation and operation. The most important tools in our portfolio are Minority Report, David, Jarvis and more (powered by ichange.telekom.de ). We also support various solutions within ServiceNow and enlarging cooperation with Timon monitoring solutions. We offer solutions for our customers and E2E service from a single central point.
We are looking for an Architect Solution for our AIOPS Value Stream.
The objective of our AIOPS Value Stream is to create platform and tools that aids users and stakeholders of IT Services in making data-driven decisions and achieve a high degree of automation. By utilizing various technologies, including Artificial Intelligence, and ITIL Process data, AIOPS stream aims to develop tools and modules that assist in IT Operations. As a central point and data analytics interface, we provide a streamlined solution for connecting various data sources. In addition to supporting Change management, we also offer solutions for other ITIL fields such as Incident Management, Problem Management, and Service Level Management. The aim is to help IT services and support data-driven decisions and have an efficient platform that supports users and stakeholders of IT Services with a high degree of automation driven by AI.
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