Sr. Infrastructure Specialist

'• Diploma/Graduate
• Experience with 8 Years in same or related
• Preference for Domain specific certifications
• 8+ years’ experience with VMware 7 and above (VMware vSphere/vCenter - including vswitch settings)
• 5+ years’ experience with Windows Server , Active Directory
• 2 years experience on Azure
• Direct experience planning and executing on data Centre environment refreshes

Must have skills :

• Active Directory (including Entra)
• Server Performance monitoring and tuning
• Server software install
• SAN Array config and connectivity
• Detailed diagrams such as DFD, rack elevations, etc
• VMware vSphere/vCenter (including vswitch settings)
• Automated Powershell
• DNS
• Azure IaaS
• Compliance/Audit experience

Knowledge on :

• Intune
• MFT and SFTP – some knowledge
• KMS
• Radius and NPS
• NDES

Responsibilities :
• Experience on Vmware 7 and above , Good level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365

• Implement Intune best practices and maintain the established environment
• Applied knowledge of ISO 27001 / SOC Controls
• Hands on experience with Citrix DaaS
• Developed backup strategies and implemented & maintained them
• Good level knowledge in Microsoft Intune and it's best practices - including Policies, MDM, Application deployment, Autopilot
• Identity management with Microsoft Entra
• Entra - App Registrations & Enterprise Applications
• Entra - Conditional Access Policies
• Entra - MFA configuration
• Contribute to documentation by writing and updating existing documents and diagrams
• Rudimentary understanding of networking
• Information and Data Security principles
• ITIL Policies and procedures operations
• Firmly understand concepts of PKI
• Establish/maintain Azure App Registrations
• Should be expert in Server Hardware and OS troubleshooting with ability to resolve issues in the lowest possible time.
• Experience in handling Servers across multiple OS flavors.
• Knowledge of configuration and troubleshooting of Hardware RAID levels.
• Ability to handle escalations and manage environment single handily whenever required.
• Provide RCA for Technical issues.
• Experience in tracking server activity, performing upgrades of software, addressing technical problems.
• Ability to face various audits.
• Ability to prepare Technical SOP's and bring in improvements.
• Good Documentation Skills preferred.
• Knowledge of networking fundamentals.
• Established working knowledge of PowerShell
• Having a minimum of 4 - 8 years of Experience in Managing Physical and Virtual Servers in a large geographically dispersed environment typically 350+

Expectations :

• Accountable for ensuring SLA adherence with on time ticket acceptance and closures.
• Inventory Updates and EPO Compliance.
• Co-ordinating with L4 teams for quick resolution to long Pending issues.

• Experience in handling administering Windows Servers across multiple OS flavours.
• Experience on configuration and troubleshooting of Windows Clusters
• Experience on troubleshooting DHCP and DNS Services.
• Knowledge of networking fundamentals.
• Experience in tracking server activity, performing upgrades of software, addressing technical problems.
• Good Documentation Skills
• Excellent troubleshooting, debugging capabilities.

Requirements

Qualifications

• Diploma/Graduate