Program Manager

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

As the Program Manager of Faculty Team Lead Training and Development for our Global Campus, you will be responsible for recruiting, training, and deploying all new Faculty Team Leads to support Global Campus instruction. You will research and develop training and professional development opportunities, collaborating with Global Campus academic teams to support our Faculty Team Leads. This includes working cross-departmentally to determine needs and create appropriate programming and support to all Global Campus instructors across all disciplines and learning models. You'll report to the Director of Team Lead Operations.

We are a remote friendly work environment. #LI-Remote

What you'll do:

• Coach and collaborate with Faculty Team Leads and Team Lead Facilitators to support and develop creative solutions to ensure our Faculty Team Leads and Faculty are successful in their roles
• Hire and train existing Adjuncts Instructors as Faculty Team Leads.
• Oversee process review and revision of new faculty team lead training.
• Conduct team lead performance management calls with at risk Faculty Team Leads.
• Process Improvement for scheduling Faculty Team Leads, accounting for complexities and accreditation models.
• Research and develop opportunities for instructional innovation in our faculty-focused model, working directly with the academic team and implementing instructional design methodology.
• Interpret and use data from several systems and dashboards to better understand the faculty experience, partnering with internal and external data teams.
• Develop and implement Faculty Team Lead-facing surveys and analyze data to determine trends in perceived needs for development opportunities.
• Use video editing, graphic design, and survey software and additional technical and multimedia tools to build within and outside of Learning Management Systems.

What we're looking for:

• Master’s degree
• 4+ years of online teaching experience at the college level.
• 3+ years’ working knowledge with learning management systems (LMS).
• Must have a combination of education and experience in instructional design, educational technology and systems, coaching, organizational leadership and related academic discipline.
• Apply instructional design theories and principles to online learning.

#LI-AR1

#LI-Remote

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance
• Low to no-cost dental and vision plans
• 5 weeks of paid time off (plus almost a dozen paid holidays)
• Employer-funded retirement
• Free tuition program
• Parental leave
• Mental health and wellbeing resources