Billing Specialist

About Us

The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it’s growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it’s not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.

Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.

To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software and networks that runs business. By combining networks, software and payment technology, Planet’s creating a world of connected commerce, that makes payments feel good.

We’re growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we’ve the financial capital and expertise to grow our capabilities and reach through acquisition.

Function Overview:

As part of Global Operations, you’ll be working with an amazing diverse team of talented and customer centric people across the world. We’re building a world-class operation and you’ll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience.

You’ll find opportunities across customer facing, technical and administrative roles, customer services, onboarding, Tax Free, training, or one of the many other exciting areas in Global Operations. You’ll be presented with unrivalled prospects to grow, learn and develop in your career.

We’re growing fast and are always looking for ambitious individuals who want to be part of the connected commerce revolution.

What you will do

• You will be responsible for orders processing and billing and report to Orders and Billing Process Leader
• You will be the main contact for our sales team to be sure the last updates are reflected in the billing system,
• You will make the necessary corrections in the event of changes to commercial agreements or invoicing errors,
• You will manage the customer database in the invoicing tool and update information when necessary,
• You will respond to customer queries and handle complaints and disputes to ensure we keep the best relationship with our customers,
• You will help set up new invoicing tools, improve and update sales administration processes,
• You will support the Local team during the annual audit and any billing queries during the year

Who you are

• Successful candidate is a team player and independent problem-solver. You are curious and look to correct root causes to prevent future service and financial impact.
• You have a knack for numbers, are very outcome oriented, and have strong prioritization skills. You have an excellent understanding of accounting practices and reconciliations.
• You are analytical, problem-solving, self-motivated, detail oriented, and collaborative
• You have a degree in Accounting, Finance or a related field or relevant experience
• You demonstrate strong organizational skills and strong attention to detail with a dedication to accuracy
• You demonstrate ability to multi-task and work at a fast pace
• You demonstrate analytical and problem-solving skills
• You have proven experience with collections, invoicing, and/or accounts receivable
• You have an understanding of accounting records and basic accounting principles, especially those related to accounts receivable
• You are proficient in Microsoft Office applications in particular Excel
• You are comfortable to work in multiple IT tools
• You are fluent in English and German. Both languages are required for the role.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.