Key Account Manager - North

Title:

Key Account Manager - North - Liverpool, Manchester & Wales

Company:

Ipsen Ltd

Job Description:

Ipsen is a dynamic and growing global specialty-driven biopharmaceutical company focused on innovation and specialty care, that is why we are on the lookout for a new Key Account Manager.

Deliver growth in high value Ipsen accounts through optimising the service and winning new patients by developing new users.

This role requires a proactive solution focussed mindset where you can successfully work alone and within a high performing matrix team to achieve the tailored strategic goals for your key accounts.

We offer employees a wealth of fulfilling challenges & growth opportunities, and the chance to contribute within a fast-moving organisation, an organisation that is genuinely game-changing.

Responsibilities of the Key Account Manager.

• Continually differentiate Ipsen’s product and optimise patient care based on a strong, targeted value proposition specific for the HCO and HCP
• Excellent business analytics, planning skills and strategic thinking ensuring appropriate prioritization of opportunities aligning Ipsen priorities with those of NHS
• Excellent questioning/listening skills to understand current service to uncover potential opportunity to improve patient care/pathway
• Strong stakeholder engagement ability to develop HCP advocates to drive change of patient management/patient pathway within HCO
• Excellent leadership skills to bring internal and external stakeholders together driving matrix working to affect change bringing value to HCP/HCO while aligning NHS and Ipsen priorities
• Ability to build partner of choice relationships with customer/accounts by bringing value solutions to need, aligning appropriate internal and external stakeholders leveraging environment information/insights to Ipsen strategy
• Market leading selling skills to deliver tailored solutions to initiate new users, patients and optimize current usage.
• Dynamically access customers through face to face/virtual contact delivering market leading activity. Make effective use of available technologies and channels to support sales calls
• Drive customers exposure to Ipsen digital material ensuring breadth, depth and continuity of access and reach to HCPs
• Develops deep specialist product and disease state knowledge in a specific therapeutic area and uses this to build professional customer relationships and support sound clinical discussions
• Proactive working with the cross functional matrix team to act swiftly and decisively on account developments
• Self-motivated. proactive, accountable problem solver driven to succeed
• Clear understanding of local NHS environment, priorities and drivers.
• Ensure adherence to ABPI code of practice/Ipsen standards

Knowledge, abilities & experience

Education / Certifications:

Degree in Life Sciences or equivalent

Abilities

• Is solution focused and innovative in order to overcome barriers and drive growth
• Works with energy and assertion to meet needs to HCP, patients and Ipsen
• Confident and competent in face to face and digital customer interactions
• Active listener to implement tailored solutions

Experience:

• Min 5 years pharmaceutical sales and or marketing experience
• Experience of working in Neuroscience in NHS or within a pharmaceutical role
• Proven Track record in leading multiple stakeholders and implementing change across an HCO
• Proven experience in demonstrating a solution and proactive approach to NHS challenge

Languages:

• English essential

Key Technical Competencies Required

• Selling skills - mastery
• Tenacity, proactivity and urgency to drive tangible change- advanced
• Key account management, business analytics skills and planning – mastery
• Leadership without authority with matrix team to drive strategic projects in accounts-mastery
• HCP advocacy development - advanced
• Project management skills with ability to manage multiple stakeholders to deliver project completion within defined timelines-mastery
• Hybrid working: advanced
• Scientific & Medical Acumen: Proficient
• ABPI Code of Practice: Proficient
• Market Access: Advanced
• Marketing: Proficient
• Finance: Proficient IPSEN is committed to equality of opportunity for all staff and applications, individuals are encouraged to apply regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.