Sr. Business Development Representative - Enterprise Retail

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The opportunity

As a Sr. Business Development Representative (BDR) for ANZ, you are responsible for helping our customers re-imagine their customer experiences using Adobe solutions & creating new sales opportunities for our sales organisation in the process. This role focuses on our largest Retail, Travel & Entertainment customers, working to expand their current Experience Cloud footprint with Adobe.

What you’ll do

• Deliver a “consultative” approach to selling; taking time to understand our customers' businesses, their goals, objectives, and challenges before recommending a tailored solution
• Consistently achieve quality pipeline & other metrics such as inbound lead follow-up & outbound account engagement metrics
• Manage a territory creation plan for your account executives & their accounts
• Researching key accounts, identifying decision-makers, generating interest, and developing accounts to stimulate opportunity
• Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready leads and opportunities
• Quickly route prospects and current customers to appropriate colleagues to assist in solving problems and driving value
• Nurture & provide education on areas of interest for under-informed customers
• Setup, attend & run qualification meetings with customers in partnership with relevant Account Executive & Solution Consultants
• Update CRM, Outreach, and other tools as necessary to ensure the capture of key activity history & ensure a smooth hand-off to the Account Executive as necessary
• Provide closed-loop feedback to ensure continuous process optimisation

What you'll need to succeed

• Track record of successful business development in enterprise solutions, software, or tech sales environment
• Self-starter with high motivation, independence, resilience, and ability to collaborate with sales & marketing teams to deliver pipe creation goals
• Proven sales skills delivering inbound & outbound experiences and building strong relationships at multiple levels within an organisation
• Strong communication including listening, written, verbal skills
• Experience managing all areas of the BDR process including account planning, pre-call preparation, opportunity qualification, and objection handling
• Ability to quickly learn & understand sophisticated business problems & translate customers' needs into solution plays
• Consistently achieve inside sales goals in an automated sales environment where accurate entry and management of lead data in a CRM system is required
• Positive & upbeat personality who loves to spend time engaging customers through phone, social media & email
• Curiosity to learn; always be asking questions!
• Proficient with standard corporate productivity tools (email, voicemail, MS Office) and experience with sales & marketing automation tools like SFDC, Outreach, Zoom, etc.
• Good multi-tasking, time management, high integrity

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.