Telesales Executive

Are you an ambitious and proactive outbound sales professional, looking for an opportunity to help grow the sales operations in Italy with one of Europe's technologically leading FinTech / SaaS payments solutions companies?

Who We Are

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets, Viva.com’s Tap on Any Device technology for in-store payments, Smart Checkout payment gateway for online payments, and marketplace payment solution, help European businesses of any size to accept and manage payments how they want. All of Viva.com’s technology is built in-house over MS Azure, and is fully scalable, supporting any payment checkout journey.

Viva.com provides a seamless, conversion-boosting omnichannel payments platform, featuring acceptance of 40+ payment methods across 17 languages and 9 currencies. Viva.com’s ever-expanding financial services' suite includes value added features such as Real-Time Settlement; Offline Payments minimising chances of losing a sale; a Viva.com business debit card to manage corporate expenses, while reducing acceptance fees to as low as 0%; and Merchant Advance.

What you will do

• Being responsible for searching new clients from all over the internet and making outbounds cold calls and/or for contacting existing customers and inbound leads.
• Manage and close direct leads
• Assist in self registration of small merchants
• Inform and make introduction conferences and digital presentations to these potential clients about our products and services by using our scripts.
• Act as an ambassador for the business and promote Viva’s services and products.
• Be proactive in identifying opportunities from new businesses, share potential leads to the Business Development team and convert the calls into appointments for them.
• Enter and maintain up to date client information into the company's database and keep records with relevant data from calls and sales.
• Ensure customer's satisfaction.
• Build a long-term relationship with clients.
• Warranty the quality of our service in a prompt, polite and professional manner.

Requirements

• Previous B2B sales experience
• Excellent communication skills (verbal and written)
• Excellent level of Italian and good knowledge of English
• Ability to work independently and under pressure
• A positive approach to objection handling
• Good organizational skills and attention to detail
• Proven track record of successfully meeting sales quota (preferably over the phone)
• Good knowledge of relevant computer programs (e.g. CRM software), social networking (LinkedIn) and telephone systems

What we offer

• A competitive salary (based upon your super skills and experience)
• Annual bonus upon performance
• Relevant and refresh training related to your role
• Opportunity for a rapid career development
• Opportunity to work closely with a highly motivated team in a dynamic and fast paced environment
• Freedom to create you own network and the possibility to expand your horizons
• Opportunity to work in an international fintech company with a large cultural diversity
• Acquiring excellent knowledge in the payment and banking industry