ISV Partnerships Manager

ISV Partnerships Manager, are you passionate about payments and fintech? Do you want to join one of Europe’s technology leading digital payments companies that is transforming the way businesses accept and manage payments? If so, you might be the perfect fit for our team. We are looking for a talented and motivated ISV Partnerships Manager to further develop our ISV Partnerships Program and deliver cutting-edge payment solutions to our clients.

Why viva.com?

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and 1.165+ devices. With an ECB approved banking license and presence in 24 European markets, Viva.com’s Tap on Any Device technology for in-store payments, Smart Checkout payment gateway for online payments, and marketplace payment solution, help European businesses of any size to accept and manage payments how they want. All of Viva.com’s technology is built in-house over MS Azure, and is fully scalable, supporting any payment checkout journey.

Viva.com provides a seamless, conversion-boosting omnichannel payments platform, featuring acceptance of 40+ payment methods across 17 languages and 9 currencies. Viva.com’s ever-expanding financial services' suite includes value added features such as Real-Time Settlement; Offline Payments minimising chances of losing a sale; a Viva.com business debit card to manage corporate expenses, while reducing acceptance fees to as low as 0%; and Merchant Advance.

About the Role:

• Identify new ISV opportunities in the country
• Monitor the software market for vendors suitable for the ISV program
• Monitor the verticals to identify the major IT vendors offering services to merchants
• Contact vendors suitable for the ISV program and present the program
• Onboard new ISVs
• Assist with the creation of the ISVs account
• Coordinate the communication of the ISV with the TAM team to assist integration work
• Manage merchants coming from ISVs
• Coordinate the onboarding of new merchants, in collaboration with Lead Generation
• Monitor revenue from individual merchants and individual ISVs
• Identify deviations of revenue and trigger corrective actions
• Manage relationships with ISVs
• Conduct regular meetings with the ISVs to review collaboration
• Escalation and internal follow-up on any issues affecting the services offered to ISV merchants
• Monitoring of financial relationship of Viva Wallet with ISVs (invoicing, payments)
• Administrative & other tasks
• Training on company's products
• Sales/ISVs meeting preparation & presentation

Requirements

• Be accomplished at selling technology solutions through ISV partnerships/channel partners
• Successful tracked record of created partnership
• Ability to identify both business potential and added value in technology-driven commercial solutions
• Hold sound commercial acumen, able to negotiate multi-partner commercial agreements
• Be a strong stakeholder with engagement skills and the ability to interact confidently with a wide variety of people at all levels
• Be able to work independently and as part of a team to deliver parallel projects
• Hold a proven track record of continually meeting and exceeding sales targets
• Desirable although not essential would be a background within EPOS peripheral sales
• Strong language skills with the ability to speak English with French or Dutch at business level

Benefits

• Health insurance
• Bonus upon performance up to 5 months gross salary
• Relevant and refresh training related to your role
• Opportunity to work closely with a highly motivated team in a dynamic and fast paced environment
• Freedom to create your own network and the possibility to expand your horizons
• Opportunity to work in an international fintech company with a large cultural diversity
• Acquiring excellent knowledge in the payment and banking industry
• Opportunity for a rapid career development