Fuel Operations

Role: Fuel Operations
Type: Contractor 30 - 40 hours a week
Location: India

Fuel Operations:

REV Fuel is looking for a Fuel Operations to join our growing team! The Fuel Operations will manage various operational tasks while ensuring efficient communication and support for our clients. Working closely with cross-functional teams, the Fuel Operations will help streamline processes and enhance customer satisfaction.

About REV Fuel:

REV Fuel is a fuel management and cost reduction partner that allows a trucking business to focus their time and effort on managing their business on the road. REV Fuel, a fuel consolidator and reseller, is based out of the Greater Toronto area (GTA). We offer fuel solutions for smaller to mid-sized trucking entities operating across Canada and the United States. Empowering these trucking businesses to work smarter, not harder, is part of our goal of securing effective and efficient fuel solutions for the future. Navigating the complex world of fuel procurement wouldn’t be easy, especially in an industry where each penny counts. Our vendor partnerships and fuel card programs, designed according to the individual requirements of our customers through our extensive experience, are our attempts at building associations that provide exclusive fuel discounts and easier access to fuel facilities all over North America. Regardless of if you are a small family-owned outfit or a growing mid-sized fleet, we at REV Fuel are pushing to power you to profitability. Achieve efficiency, cost control and power your trucking business to the finish line.

About You:

You are a detail-oriented professional with a strong sense of urgency. You have excellent organizational skills and can manage multiple projects simultaneously. Your ability to work with various systems and communicate effectively ensures smooth operations and high customer satisfaction. You are eager to learn and grow into the best version of yourself!

Responsibilities:

• Generate and distribute detailed reports to customers, ensuring accuracy and timeliness.
• Conduct verification of invoice counts for client approval, maintaining high standards of precision.
• Document and streamline processes across multiple operational systems to enhance efficiency.
• Manage remote issuance of fuel cards and creation of client accounts, ensuring seamless onboarding.
• Execute follow-ups on emails and sales calls to maintain and improve client relationships.
• Maintain and update Excel dashboard files to track and report key operational metrics.
• Monitor customer satisfaction levels, promptly addressing any issues to ensure high service standards.
• Handle ad-hoc requests, including resolving driver management issues, generating specialized reports, and assisting drivers at fuel stations.
• Liaise with software vendors to address and resolve system-related issues.

Qualifications:

• Knowledge and experience with excel (sum formulas, pivot tables, filters)
• Bachelor’s degree in a relevant field.
• 1 to 2 years of experience in a related role.
• Exceptional attention to detail.
• Strong sense of urgency and ability to meet deadlines.
• Proven ability to manage multiple projects simultaneously.
• Excellent organizational and time management skills.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Excel and other relevant software applications.

Let your journey at REV Fuel begin!