Working hours are Monday - Friday, 9am-5pm.
The purpose of the role is to provide IT Infrastructure support to users based at supported sites across the UK and Ireland.
- Provide desk-side and remote support to users, including resolving hardware and software issues.
- Adhering to KPIs and SLAs.
- Set up, configure and install new PCs and associated equipment in accordance with company procedures.
- Provide local support for desktop, server and network infrastructure equipment.
- Open to work off site at Eurofins locations within UK and Ireland. A key part of this role will require regular travel to supported sites throughout the UK and Ireland; although the role will have a specified base location.
- Provide a high level of internal and external customer care.
- To partake in any developmental training as required in compliance with the Company Standard.
- Responsible for promoting a professional image of the Company and for complying with the Company's Equal Opportunities and Harassment Policies at all times, including work related events which take place outside normal working hours.
- Comply with all relevant Health, Safety and Security Regulations.
- Read and comply with...
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Eurofins
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable.
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