ESG Account Manager

About You

Are you an ambitious professional with 2-3 years of experience in financial markets or a client-facing role, looking to manage and grow client relationships in a dynamic international team? Do you excel in building strong client partnerships and have a proven track record in selling and contract negotiations, particularly within the banking, insurance, or asset management sectors? Are you fluent in English (with German or French being a plus), and do you possess superior communication skills to convey complex concepts simply and clearly to clients?

If your answers are YES, then this is the perfect role for you!

Your Responsibilities

We are looking for a driven, independent, and ambitious Account Manager in the Key Account Management department. You will play a crucial role for cultivating, managing and growing of client relationships with our banking, insurance, investment management, corporate, and supply chain clients, ensuring a seamless client experience.

You will be part of our international Commercial team and report to the Global Team Lead – Key Account Management based in Zürich, Switzerland. You will be working virtually with colleagues and counterparts globally. You must be an established strategic thinker with relevant experience to represent the organization towards our numerous counterpart relationships. Moreover, you will:

• Own, manage a portfolio of clients including banks, insurance providers, asset managers, asset owners, and non-financial multinationals, amongst others
• Expansion of sales activities by upselling of RepRisk services, across divisions and entire enterprises in line with the RepRisk client journey
• Support RepRisk’s position as a leading ESG service provider and supporting clients in navigating RepRisk’s platform and providing high-quality service standards to ensure client satisfaction and high client retention rate
• Active contact with internal and external counterparts, including contract and pricing negotiations, ensuring delivery on service levels, and acting as an escalation point for any issues arising
• Carry out a variety of operational and administrative activities in the lifecycle of a client relationship

Requirements

You offer

• 2-3 years of previous experience in financial markets or in a client-facing role with demonstrated experience in selling and contract negotiations
• Higher economic education with a Bachelor's or higher degree preferred
• Candidates with experience with financial institutions, especially with asset managers, banks, and insurance, will be given priority
• Uncovers and meets the need of external clients; builds strong working partnerships with clients and internal organization; acts with urgency and works hard to address client demands; effectively manages clients’ expectations and delivers value-added service
• Understands business, financial and technical terminology, including how organizations operate, compete, profit and grow. Keeps abreast of developments in own field and considers how this knowledge can be applied
• Fluency in English with major business languages, German, French, would be an advantage
• Strong technical understanding that enables easy interaction with financial professionals, IT and Product Teams
• Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
• Strong ability to work efficiently under pressure and multiple priorities
• Advanced MS Office skills are essential. Experience using Salesforce is a plus