KYC Specialist

Come on board with Neo Group! Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale. We are looking for a KYC Specialist who will help our large support team to work with requests related to payment systems.

Responsibilities:

• Interaction with partners and support staff to process requests for KYC, Fraud advice and Chargeback.
• Taking appropriate measures on suspicious transactions based on data analysis in order to collect additional information on the incident.
• Preparation and analysis of reports.

Requirements

• higher education is required (preferably financial/economic);
• communication skills;
• English from A2 level.

Work conditions:

• an interesting product;
• shift work schedule: from 8:00-16:00; 16:00-24:00; after the probation period, it may be 24:00-08:00 (shifts may fall on Saturday, Sunday, holidays);
• decent wages;
• office in Minsk, 117A Nezavisimosti Ave.

Benefits

• Opportunity to work from our cosy office space in Minsk, Belarus.
• 5 days working week (40 hours).
• 25 calendar days of paid vacation.
• 3 days of paid sick leave per year.
• Medical insurance after probation period.
• Sports compensation.