Financial Assist Specialist

The Role:
We are looking for customer service professionals with experience in dealing with hardship, collections or vulnerable communities to join us on a casual basis.

You must have availability to work a minimum of 24hrs/week across the below roster:

• Monday - Friday 12.54pm - 9pm AEST / 10.54am - 7pm AWST
• Saturday 9am - 2pm AEST / 7am - 12pm AWST

We work flexibly at CommBank and office attendance once per fortnight (approximately) is required. You must be able to attend one of our offices in Perth / Melbourne / Sydney / Adelaide.

Start Date & Training:

The start date for this role is 26th of August and you must be able to commit to mandatory, full time training from 26th of August to 28th of September, 2024. The first two weeks of training is in the office and the subsequent three weeks can be completed from home.

See Yourself in our Team:

You’ll be joining the Financial Assist team – a hard working bunch who assist our customers in the management of their financial commitments by working towards a mutually agreeable payment solution.

Your Responsibilities:

In your role as a Financial Assist Specialist, you ...