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The Business Systems Analysis Professional 2 performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Business Systems Analysis Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Business Systems Analysis Professional 2 will be responsible for Dental Network provider communications, IT enhancements, data analysis/file scrubbing for outgoing mailings, problem solving issues for Dental providers, project management of process improvements/business initiatives, and SME on identifying potential impacts to the dental network team including the provider experience. The Business Systems Analysis Professional also formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes to solve complex problems considering computer equipment capacity and limitations, operati...