Account Manager

The role will work hybrid (no less than three days per week on-site) at one of our following offices: San Antonio, TX, Scottsdale, AZ, Chicago, IL and Richmond, VA.

DUTIES AND RESPONSIBILITIES:

• Analyze and negotiate complex endorsement requests and handle within established service standards.
• Assist with triage of submissions to determine risk selection acceptability including processing declinations or identify and/or obtain essential information required for quoting purposes.
• Conduct underwriting file analysis, including identifying forms and endorsements used in policy construction.
• Assist underwriters in carrying out their essential duties and responsibilities to enhance the overall performance of the division through utilization of systems and guidelines as provided.
• Develop and maintain positive working relationships with underwriters, customers and business partners to provide high quality service to clients.
• Setup rating, issue binders, and send out quotes on behalf of the underwriters.
• Interact with brokers to assist with follow up for underlying information, subjectivities as well as addressing account inquiries.
• Thorough review and analysis of i...