Associate Banker

Actively supports the client facing front office function for Relationship Managers of Private Banking and Key Client Group UAE office(s); supports customers onshore & offshore with Credit Lending Facilities and provides support to the Business Planning and Strategy team.

JOB CONTEXT/ DIMENSIONS:

Working Conditions:-

• This is a fast paced environment conducted in an office setting. There is persistent pressure to multi task, meet deadlines & handle multiple assignments in a given day.
• The job holder must be a presentable, self-motivated person with good interpersonal, communication, relationship and multi lingual skills.
• The person must be a strong character coupled with good manners & discretion who can handle difficult personalities (male & female) without aggression.
• At times, the job may be stressful due to interaction with many different people with different types of personalities and being expected to perform multiple tasks quickly.

Accountabilities:

• Working on day to day transactions & operations of customers.
• Handle all customers enquiries directly &/or queries directed from the Relationship Manager.
• Update customers and / or the Relationship Managers on the Customer portfolios as required.
• Supports Relationship Manager(s) on client queries and requests (call clients, send and receive documents)
• Supports in ensuring proper processing of client applications, obtain and maintain appropriate documentation.
• Supports in the Preparation of requests for investment credit facilities, monitor leverage coverage, maturities and interest repayment.
• Prepares weekly/monthly reports including the monthly sales report for the Relationship Manger(s).
• Coordinates with Operations team and other stakeholders as required.
• Coordinates with Investment Desk for execution of Customer investments related requests.
• Coordinates with middle office & back office in International Locations as required.
• Responsible for entering & monitoring all customers’ data on the core banking system.
• Assists with communication to the International Locations when needed to be done.
• Covers for the other team members in their absences.
• Other tasks as requested
• EPB designed Policies and Procedures which is in line with FAB designed Framework along with regulatory Guidelines are to be adhered to.

Requirements

• Preferably a university degree in business, languages, economics or marketing.
• Ability to work within a team and develop professional relationships.
• Language skills in English and Arabic, French would add further value.

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